Ruoff Mortgage - Lexington, KY
Lexington, KY
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
I appreciated the personalized attention and tailored solutions provided by Anna. Her commitment to understanding my specific needs and circumstances made the process smoother and more effective. It was evident that she genuinely cares about...
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I appreciated the personalized attention and tailored solutions provided by Anna. Her commitment to understanding my specific needs and circumstances made the process smoother and more effective. It was evident that she genuinely cares about...
read more
Reply from Anna Pitcock
June 29th, 2025 03:58 PM
I'm thrilled to hear that you appreciated the personalized attention and tailored solutions I provided. Understanding your specific needs and circumstances is a priority for me, and I'm glad it made the process smoother for you. Thank you for...
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Nick Edgerly, Ruoff Mortgage
While the sellers going bankrupt understandingly complicated the process to not fault of Ruoff’s own, there was little to no communication during the in-between about the status of the loan. I was only kept informed if I initiated the interaction,...
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Process was very smooth and easy to understand. A few hiccups with the process but nothing really involving this specific service. Agent was very knowledgeable and easy to work with.
Reply from Racee Greene, Ruoff Mortgage
June 7th, 2025 08:04 PM
Thank you Callie for taking the time to send a review. Your kind words are very much appreciated. This wasn't an easy process but you and Stephanie worked it like a champ. Very proud of you!!!
Anna was so helpful in the purchase of our first home. It can be overwhelming but Anna was there for us every step of the way. She was in constant contact with us to ensure an easy process of purchasing a home. Highly recommend Anna and Ruoff...
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Reply from Anna Pitcock
June 5th, 2025 02:17 PM
We are thrilled to hear about your positive experience with Anna during your first home purchase. Ensuring a smooth and supportive process is our priority, and we're delighted that Anna provided the assistance you needed. Thank you for recommending...
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Anna is knowledgeable, and very professional she was easy to work with and wuick to respond to all of our questions . Every issue that came up she handled and kept us informed the entire time 10/10 would recommend
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Reply from Anna Pitcock
June 5th, 2025 02:17 PM
We are thrilled to hear about your positive experience with Anna. Her professionalism and responsiveness are qualities we strive for at Ruoff Mortgage. Thank you for your recommendation and for acknowledging her efforts.
Great experience
Reply from Anna Pitcock, Ruoff Mortgage
June 3rd, 2025 03:41 PM
I'm thrilled to hear that you had a great experience, Valerie. It was a pleasure assisting you throughout the process. Thank you for choosing Ruoff Mortgage.
A wonderful and experienced loan officer to work with! I’m a first time home buyer and with Racee helping us through out this whole process it wasn’t nearly as stressful or confusing. I couldn’t recommend her enough and I couldn’t have asked...
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Reply from Owner
May 23rd, 2025 09:14 PM
THANK YOU Cree. You are so kind and working for people just like you make my job so enjoyable!
Very easy to use app to keep up with loan process and signing documents. Racee was absolutely wonderful to work with! She was on top of everything and no matter the questions I had she had the answers ready with details and examples. I'm very...
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Reply from Racee Greene, Ruoff Mortgage
May 23rd, 2025 09:15 PM
Smiling from cheek to cheek :-)
We had a good experience.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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