Ruoff Mortgage - Lafayette, IN
Lafayette, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Tues
9 AM to 5 PM(Open now)
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Sheila was amazing during the whole process, she helped me keep my head on straight. Thank you Sheila!
Reply from Sheila Welsh, Ruoff Mortgage
November 26th, 2024 12:34 PM
I'm delighted to hear you found my assistance valuable during this process, Eric. Your positive feedback means a lot to me and to the entire team at Ruoff Mortgage. Thank you for taking the time to write this review and for giving us a perfect...
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Steve Stemick
Along the way Steve reached out and communicated with me to make sure that we had everything we needed to make sure the closing process went smoothly. He provided support and clarified my questions when I had them allowing me to make informed...
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Reply from Steve Stemick
May 16th, 2025 03:15 AM
It's fantastic to hear you had a positive experience, Freddie. Communication is key in ensuring a smooth closing process, so I'm glad I could provide that for you. I'm here to offer support and answer any questions you might have, and I'm happy...
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Ruoff Mortgage - Lafayette
Sheila Welsh has been AMAZING! I was buying a home for the first time and was referred to her, I'm so glad I was. She was very quick to respond, made herself available whenever we needed her, explained the whole process thoroughly, was very...
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Reply from Owner
November 24th, 2024 12:00 AM
We're so happy to hear that Sheila was able to make your first-time home buying experience so wonderful! Her dedication to providing excellent customer service is truly appreciated. We're glad we could help you get an early closing. Thank you...
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Ruoff Mortgage - Lafayette
Ruoff Mortgage - Lafayette has received a review with 5 star rating from David B
Reply from Owner
November 24th, 2024 12:00 AM
Hi, David. Thanks for the stars rating!
Sheila was great at communicating, and made contacting her easy. Very polite and punctual. Definitely recommend!
Reply from Sheila Welsh, Ruoff Mortgage
November 26th, 2024 12:34 PM
I appreciate your kind words, Osbaldo. Being able to communicate effectively and ensuring my clients find it easy to reach me are priorities in my role. I'm thrilled to hear that you've found my service satisfying, punctual, and polite. Your...
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Shelia was unparalleled in her speed and accuracy. We were able to move quicker because of her. Thanks Shelia!
Reply from Sheila Welsh, Ruoff Mortgage
November 18th, 2024 08:37 PM
I really appreciate your feedback, Alicia. It's wonderful to know that my speed and accuracy helped expedite the process for you. Your satisfaction is my top priority and I’m pleased my efforts made a difference. Thank you for choosing Ruoff...
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I felt like my loan officer didn't really know what she was doing. She was flaky and couldn't explain things concisely. Everything was last minute with her. She didn't provide updates until we asked. She told our realtor we were cleared to...
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Reply from Beth Garrett, Ruoff Mortgage
November 25th, 2024 05:24 PM
I appreciate the candid feedback you shared about your recent experience. Per our recent conversation, I sincerely apologize for the frustrations you experienced during your home purchase. While the closing process can be complex and fast-paced,...
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Steve Stemick
Great communication from start to finish!
Reply from Steve Stemick
May 16th, 2025 03:15 AM
Hi Cali, thank you so much for the perfect rating and the positive feedback. I'm pleased to hear that you appreciated the communication throughout our interaction. At First Option Mortgage, LLC, we always strive to ensure our clients are well-informed...
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Steve Stemick
Steve made the home buying process super easy and efficient from the pre approval to closing day he made sure we didn't run into any problems during the process . Will Definitely be recommending Steve to other people for their lending needs...
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Reply from Steve Stemick
May 16th, 2025 03:15 AM
Hi Caleb! I'm thrilled to hear that you had a positive experience with your home buying process. It was my pleasure to assist you from pre-approval to closing day. I aim to make the process as smooth as possible for all of my clients, so I'm...
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Brian Winger, Ruoff Mortgage
Excellent
Reply from Owner
January 24th, 2025 03:10 PM
I'm thrilled to hear that you had an excellent experience, Crystal! It's always rewarding to hear that my efforts are making a difference for my clients. I aim to keep providing the same quality service in the future. Thank you for choosing...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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