Ruoff Mortgage - Lafayette, IN
Lafayette, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
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9 AM to 5 PM
Sat
closed
Sun
closed
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Reviews from Web
very good at returning phone calls and quick to respond and she was very pleasant
sheila just made the whole process very easy by keeping us up to date and informed during the whole process I appreciate that she was always available for any questions we had!
Reply from Sheila Welsh, Ruoff Mortgage
July 8th, 2025 07:37 PM
I'm pleased to know that I could make the process easy for you by keeping you informed. Keeping communication open and being available to address any questions is always a priority for me. If there's anything else you need in the future, please...
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As soon as you walk in you the lady at the front desk is very pleasant and welcoming.
Reply from Eric Cox
July 3rd, 2025 06:10 PM
Thank you! It was a pleasure working with you both!
Sheila Welsh, Ruoff Mortgage has received a review with 5 star rating from Mike D
Reply from Owner
July 8th, 2025 07:38 PM
Mike, I'm so glad to hear that your experience was a positive one. Ensuring everything unfolds smoothly and keeping communication open is always important to me. I'm here if you ever have any questions or need further assistance in the future....
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Sheila made the experience seamless and pleasant
Reply from Sheila Welsh, Ruoff Mortgage
July 2nd, 2025 02:51 PM
I'm thrilled to hear that your experience was seamless and pleasant. It was a pleasure assisting you and Missy and I could not be happier for you both. If you ever need anything, please let me know. Thank you for your kind words and Happy 4th...
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Constant communication on what are needed to facilitate the process to make my loan successful and on time before closing.
Reply from Eric Cox
July 3rd, 2025 06:10 PM
Thank you and enjoy your new home!
for
Steve Stemick
Steve is a great local lender to work with. As a real estate agent, I send clients his way because I know he will take care of them. I just bought a home and used Steve as my lender. My experience was 10/10. Very knowledgeable, professional,...
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Reply from Owner
July 10th, 2025 06:07 PM
Stephanie, thank you so much for your generous words and for placing your trust in me, both as a real estate agent and a homebuyer. I'm glad to hear that your experience was exactly what you were hoping for. Knowing that you confidently refer...
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Communication
Reply from Sheila Welsh, Ruoff Mortgage
July 1st, 2025 02:10 PM
Thank you, Emily, for highlighting the communication aspect of your experience. I am glad to have been able to assist you throughout the process at Ruoff Mortgage. If you have any further questions or need assistance, feel free to reach out....
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I had the best experience working with Sheila. She was so easy to get ahold of and work with. She was able to text or call, whatever was most convenient for me.
Reply from Owner
July 1st, 2025 02:11 PM
I'm thrilled to hear that you had such a positive experience working with me. It was a pleasure to be accessible and accommodate your preferred methods of communication. Thank you for your kind words!
easy communication. If I texted, I got a response almost immediately. She wa always abiable to call and advise me. She made the process super easy.
Reply from Sheila Welsh, Ruoff Mortgage
July 1st, 2025 02:12 PM
I'm thrilled to hear that you found the communication easy and the process smooth. It was a pleasure assisting you and if you need anything, just let me know. Thank you for choosing Ruoff Mortgage!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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