Ruoff Mortgage - Lafayette, IN
Lafayette, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Communication was great throughout the process, anytime we had questions we had wuick quick answers.
Reply from Eric Cox
September 28th, 2026 01:21 PM
Bryant, I'm glad to hear that the communication met your expectations and that you received quick answers to your questions. It was a pleasure working with you and being part of your journey with Ruoff Mortgage.
Eric is a dear friend for over 30 years and he went above and beyond for me. He was available at all hours if I had a question and even came to my closing in person. I've sent many people to Eric but this was my first personal experience with...
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Reply from Eric Cox
September 24th, 2026 05:01 PM
Tamara, your kind words mean a lot to me, especially coming from a long-time friend. I'm really pleased to have been there for you throughout the process and to know that your experience was positive. It's great to be part of the Ruoff Mortgage...
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Very responsive.
Reply from Beth Garrett, Ruoff Mortgage
September 14th, 2026 06:23 PM
Thank you, David! It was a pleasure working with you throughout the process of building your new home. I hope you are loving it!
I am so intimidated by technology, but Beth helped me navigate everything so easily. I appreciate you so much Beth Garrett!
Reply from Beth Garrett, Ruoff Mortgage
September 14th, 2026 06:24 PM
Thank you so much, Shannon! I’m so glad I was able to make the process easier and help you feel comfortable along the way. I truly appreciate your kind words and loved working with you!
Kelsey was very informativec, quick to respond to my numerous questions and emails. She did a fabulous job of calming me down
Reply from Kelsey Dunbar
September 18th, 2026 03:17 PM
Jennifer, I'm pleased to know that I could help by providing information and responding quickly to your questions. It's great to hear I was able to calm your concerns during the process with Ruoff Mortgage.
Sheila was great helped us work thru some issues but got the closing done hat worked well with all involved.
Reply from Sheila Welsh, Ruoff Mortgage
September 8th, 2026 12:36 PM
Bradley, I appreciate your feedback and am glad to hear that I could assist you through the process and help resolve the issues. It's great to know that everything worked out for your closing. Enjoy your beautiful new home. If you need anything,...
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My entire experience with Eric! He was patient in asking my questions and guiding me through the process. Since the loss of my husband, I have had to navigate business matters alone. Eric made it easy for me.
Reply from Eric Cox
September 9th, 2026 05:35 PM
Thank you so much for the kind words. You were a pleasure to work with again!
They made the process easy and efficient.
Reply from Sheila Welsh, Ruoff Mortgage
August 31st, 2026 12:50 PM
Christopher, I appreciate your feedback and am glad to hear that the process felt easy and efficient for you. It's always my goal to ensure a smooth experience. Hope you are getting all settled in and off to a great start at Purdue.
Sheila was amazing to work with!
Reply from Owner
August 31st, 2026 12:51 PM
Mary, I'm glad to hear you had a positive experience working with me. Thank you for your kind words! It was a pleasure working with you as well Mary.
Sheila was amazing to work with! She was always available, Followed up on my questions, great, clear communication. She was a blessing to me in this process.
Reply from Sheila Welsh, Ruoff Mortgage
August 31st, 2026 12:52 PM
Mary, I am glad I could assist you throughout the process. It's good to know that my availability and communication were helpful to you. Thank you for choosing to work with me. Enjoy that beautiful new home.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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