Ruoff Mortgage - Lafayette, IN
Lafayette, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Vdery informative on the process
Reply from Rene Mullen
May 5th, 2026 03:32 PM
Nena, I'm glad you found the process informative. It's important to me to ensure my clients understand each step along the way.
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Ruoff Mortgage - Lafayette
Ruoff Mortgage - Lafayette has received a review with 1 star rating from Tim
Reply from Owner
April 23rd, 2026 01:30 PM
Tim, We are sorry to hear about your experience. Your feedback is important to us, and we strive to provide exceptional service in mortgage lending. We would appreciate the opportunity to learn about your specific concerns or suggestions, please...
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Communication, transparency, knowledge of material, and accessibility to personnel
No muss, no fuss. Knowledgeable and responsive.
Reply from Sheila Welsh, Ruoff Mortgage
April 20th, 2026 07:08 PM
Franklin, I appreciate your concise feedback. I'm glad to hear you found my service knowledgeable and responsive. If there's anything else you need, feel free to reach out.
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Brian Winger, Ruoff Mortgage
Brian Winger, Ruoff Mortgage has received a review with 5 star rating from Gavin O
Reply from Owner
May 1st, 2026 03:10 PM
Gavin, thank you for the positive rating. I'm grateful for your support and trust in my services at Ruoff Mortgage.
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Brian Winger, Ruoff Mortgage
Every questio, comment, or concern I had was addressed and taken care of in a timely fashion and in a way I felt appreciated and cared for. Brian went above and beyond and helped me understand the process and made it 10 times easie.
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Reply from Brian Winger, Ruoff Mortgage
April 20th, 2026 06:30 PM
Gavin, I appreciate your kind words and am glad to hear that you felt appreciated and cared for throughout the process. It was my goal to ensure everything was handled smoothly and that you felt supported. If there's anything else I can assist...
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Kelsey was wonderful to work with. She was very informative of the whole process and I was always kept in the loop. Highly recommend!
Reply from Kelsey Dunbar, Ruoff Mortgage
April 20th, 2026 03:37 PM
Thank you very much.. it was a pleasure working with you guys and I truly appreciate your review
I've worked with Sheila before & that's the exact reason why I reached out to her again. She never disappoints & never misses a detail. Ms. Welsh is a delight to work with. I'll always recommend her!
Reply from Sheila Welsh, Ruoff Mortgage
April 20th, 2026 07:09 PM
Sara, thank you for your kind words and for reaching out to me again. I'm happy to hear that you've had such a positive experience and that you'd recommend me. If you ever have any questions or need assistance, I'm here to help. Enjoy your...
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Beth was incredibly helpful in getting us through our loan process! We would recommend her to anyone!
Reply from Owner
April 30th, 2026 05:11 PM
Caleb, I appreciate your kind words about my help with your loan process. Your recommendation is truly valued, and I'm here if you ever need assistance again.
Beth was incredibly helpful and knowledgeable about the whole process. We would recommend her to anyone!
Reply from Beth Garrett
April 29th, 2026 04:39 PM
Caleb, I'm glad to hear that you found my assistance helpful and knowledgeable throughout the process. Your recommendation means a lot to me, and I'm here to help if you or anyone you know needs assistance in the future.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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