Ruoff Mortgage - Kokomo, IN

Kokomo, IN

4.97

(630)

Mortgage

Mortgage Loan Officer

Contact Info

(765) 450-7572

Kokomo, IN

https://www.ruoff.com/lending-centers/kokomo

Location & Business Hours

Business Hours

Fri

9 AM to 5 PM

Sat

closed

Sun

closed

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4.97

(630)

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5 Star

99%

4 Star

3 Star

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1 Star

Dirk was so easy to work with. He was fast, efficient and very knowledgeable. He made the process easy and informed me of everything that was going on at each step of the process. I would highly recommend Dirk to anyone purchasing a home.

Reply from Dirk Webster

October 2nd, 2024 01:08 PM

Thank you for the glowing review, Nicole. I'm delighted to hear that I was able to provide you with such a positive and smooth experience. I'm grateful for your recommendation and look forward to assisting in any home financing needs that you...

Laura Roberts, Ruoff Mortgage has received a review with 5 star rating from Brandon T

Reply from Owner

October 1st, 2024 05:32 PM

Thank you, Brandon, for your wonderful feedback and the 5-star rating. I'm thrilled to hear that you had a positive experience with us here at Ruoff Mortgage. Your satisfaction is our priority, and it's great to know we were able to deliver...

Everything was quick and easy

Reply from Laura Roberts, Ruoff Mortgage

October 1st, 2024 05:33 PM

Thank you, Brandon, for your feedback. It's fantastic to hear that you found our process at Ruoff Mortgage to be quick and easy. Please let me know if I can help with anything in the future!

Kayla did a great job keeping me In the loop on what is happening through the process, I felt secure!

Reply from Kayla Hudson, Ruoff Mortgage

September 25th, 2024 07:00 PM

Ethan, I’m really pleased to hear that you felt secure throughout the process. Clear communication is so important in this industry, and I’m glad the updates were helpful along the way. It was a pleasure working with you! I look forward to...

I feel the appraisal held up the closing. Then the field review which nobody heard of before took over a week and I all I was told was that we were waiting. My realtor ended up getting the information and calling the person that did the field...

Reply from Laura Roberts, Ruoff Mortgage

September 27th, 2024 03:19 PM

Oh Valerie I am sorry about your recent experience. I want you to know that I value your feedback. In addition, I appreciate the additional timeyou took to share your feedback with our customer experience team to provide more details with...

Kayla was so thorough and as first time home buyers we had a ton of questions, she answered all of them in a timely manner. We could not recommend her and thank her enough for everything!!!

Reply from Kayla Hudson, Ruoff Mortgage

September 16th, 2024 01:36 PM

Thank you so much for your kind words, Layla. Don't hesitate to reach out if you have any more questions in the future. Thanks again for choosing myself and Ruoff Mortgage.

Laura Roberts, Ruoff Mortgage has received a review with 5 star rating from Allie P

Reply from Owner

October 1st, 2024 05:37 PM

Thank you so much for the perfect rating, Allie! It was a pleasure working with you and I wish you many happy memories in your new home! If there is anything I can do in the future, just reach out! Laura

Laura was amazing!! From our very first phone call I knew she was going to be a rockstar. She followed up with everything, was always available and super quick to reply to any questions/messages I sent. She made the loan/finance part of purchasing...

Reply from Laura Roberts, Ruoff Mortgage

September 24th, 2024 07:59 PM

Hi Allison, I'm overjoyed to hear about your positive experience and I can't thank you enough for such a glowing review! I strive to make the mortgage process as stress-free and straightforward as possible for my clients, so it's wonderful...

Laura Roberts, Ruoff Mortgage has received a review with 5 star rating from Deborah P

Reply from Owner

September 12th, 2024 05:05 PM

Thank you, Deborah, for your kind review! I'm thrilled to receive a 5-star rating from you. It's always a pleasure to provide great service, and I hope to continue assisting you with your mortgage needs in the future. If you have any questions...

Laura was so nice and very reassuring. Any time I had a question she answered promptly. She made the whole process go very well!

Reply from Laura Roberts, Ruoff Mortgage

September 12th, 2024 05:07 PM

Deborah it was a pleasure to assist you throughout the process and I'm glad I could provide reassurances when needed. I always aim to answer any questions as quickly as possible, and I'm happy to hear that I was able to make the whole process...

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About

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Specialities

First Time Home Buyer

Conventional Loans

Refinance

Cash Out Refinance

FHA Loans

VA Loans

Renovation Loans

New Construction Loans

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Year Started

1984

Time Zone

Eastern Standard Time (EST)

Disclaimer

NMLS CONSUMER ACCESS

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