Ruoff Mortgage - Kokomo, IN
Kokomo, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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9 AM to 5 PM
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closed
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closed
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Reviews from Web
Kayla Hudson did a great job with everything she definitely knows what's she's doing .
Reply from Kayla Hudson, Ruoff Mortgage
February 9th, 2026 03:33 PM
Thank you so much! I truly appreciate the kind words....it was a pleasure working with you, and I’m glad I could help make the process smooth
Dirk is so, so good at what he does. We've used him for both a mortgage and a refinance - can't recommend enough. He's an expert, fantastic communication skills, not a slimeball at all. Makes the process so very easy.
Reply from Owner
February 9th, 2026 03:38 PM
Thanks for the kind review, James! I appreciate your loyalty more than you know. Never hesitate to reach out with any questions!
We are repeat customers (mortgage and now refinance). Dirk Webster took care of us both times and boy, is he phenomenal. He quickly got us a refinance quote that beat a competitor quote from our credit union, by a lot!! Look - we have six kids,...
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Reply from Dirk Webster
February 9th, 2026 03:42 PM
WOW! Thanks for the awesome review, James! I always enjoy working with you and Natalie, and I can't thank you enough for your loyalty. I'm happy to know that I exceeded your expectations. Please don't ever hesitate to reach out with any questions....
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Always got back to me within good time even with my many questions and clarifications , always nice to work with , and made shure i always got what was needed throughout the whole process.
Reply from Laura Roberts, Ruoff Mortgage
February 19th, 2026 05:18 PM
Dalton, it's great to know that my responsiveness and support were helpful to you throughout the process. Making sure you received everything you needed was important to me, and it was a pleasure to work with you. If you have any more questions...
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Everyrhing was done quickly an efficiently
Reply from Laura Roberts, Ruoff Mortgage
February 5th, 2026 04:43 PM
Thank you Tim for your 5 Star Review! It is important to me that the process goes smoothly. Wishing you many happy memories in your new home! If you need anything in the future, just reach out. I'm here to help! - Laura
Dirk is a total professional.
Reply from Dirk Webster
February 2nd, 2026 04:48 PM
Thanks for the 5 star review, Andy! You obviously have choices when it comes to lenders, and I sincerely appreciate the opportunity to help you with your refi. Please let me know if I can be of any further help to you, your family or friends...
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Such a great experience! Thank you for everything!
Reply from Owner
January 23rd, 2026 04:35 PM
I'm pleased to hear that you had a great experience, Brad! Thank you for your kind words and for choosing me to assist with your mortgage needs. If there's anything more I can do for you in the future, please don't hesitate to reach out.
Absolutely a great experience! Had no issues, very smooth throughout. Laura was amazing from day one! I tell everyone how great our experience was!! I highly recommend anyone that is looking for a mortgage to use Ruoff and Laura Roberts
Reply from Laura Roberts, Ruoff Mortgage
January 23rd, 2026 04:36 PM
It's wonderful to know that everything went smoothly and you had a great experience from the start. Your willingness to recommend me and Ruoff Mortgage is deeply appreciated. If you or anyone you know ever needs assistance, I'm here to help....
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ruoff mortgage company is a trusted mortgage company helpful, professional, and easy to work with. They offer a variety of loan options and guide customers through the home-buying process with clear communication and support. Their team focuses...
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Reply from Laura Roberts, Ruoff Mortgage
January 23rd, 2026 04:38 PM
Thank you Sophie for your great review! It does really mean a lot to me! If I can assist with anything in future, please don't hesitate to reach out. I wish you many happy memories in your new home. - Laura
Laura Roberts is fantastic at what she does, with timely updates, great communication, and such a collaborative spirit. Always glad when she's on a file.
Reply from Owner
January 23rd, 2026 04:39 PM
Elisa, I appreciate your kind words and recognition. It's very important to me to keep open communication and provide timely updates. I'm glad to have had the opportunity to work with you and look forward to any future collaborations. If there's...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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