The Lighthouse Group, Knoxville, TN
Knoxville, TN
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Kelly is the absolute best. Vey professional, attentive, always answered our phone calls and questions in a timely manner.
Reply from Owner
June 1st, 2026 01:51 PM
Cindy, I appreciate your kind words. I'm happy to hear that you found my service professional and attentive. If you ever have more questions or need assistance, don't hesitate to reach out.
Outstanding service !
Reply from Alex Anderson
May 28th, 2026 03:15 PM
Thank you, Sheila! I'm happy to hear that you found the service solid. Your feedback means a lot to me.
Kelly was very pleasant to work with. Kept us informed at all times. Very quick to respond to our questions. Would highly recommend her to anyone looking for a home mortgage or refinance.
Reply from Kelly Loveland
May 27th, 2026 02:43 PM
Thank you for your kind words, Eduardo. I'm glad to hear that you found my communication helpful and that I could respond quickly to your questions. If you or anyone you know needs assistance with a home mortgage or refinance in the future,...
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Brian and Lauren were excellent, transparent and helped us understand every detail. We felt supported and cared for. We were given all our options and talked to like a friend. This really is a great group and we are grateful to have worked...
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Reply from Brian Kimball at Waterstone Mortgag...
May 27th, 2026 02:38 PM
Margaret, I'm glad to hear that you felt supported and informed throughout the process. It's nice to know that our approach made you feel like you were among friends. Thank you for your kind words, and I'm here if you need any further assistance...
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Brian is a true advocate. You can tell he does this work from a place of honesty, care and transparency which can be so rare. He lays everything out for you, answers questions from even the most critical, inquisitive minds (myself) and helps...
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Reply from Owner
May 21st, 2026 01:59 PM
Maggie, Thank you so much for this incredibly thoughtful review — it truly means a lot to me and the entire team.One of my biggest goals as a mortgage lender is to make sure clients never feel “in the dark” during the home loan process. Buying...
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Brian is a true advocate. You can tell he does this work from a place of honesty, care and transparency which can be so rare. He lays everything out for you, answers questions from even the most critical, inquisitive minds (myself) and helps...
read more
Reply from Owner
May 22nd, 2026 12:00 AM
Maggie, Thank you so much for this incredibly thoughtful review — it truly means a lot to me and the entire team.One of my biggest goals as a mortgage lender is to make sure clients never feel “in the dark” during the home loan process. Buying...
read more
Kelly was very professiona, informative and attentive to our needs and questions. Excellant service.
Reply from Kelly Loveland
May 26th, 2026 06:03 PM
Thank you, Cindy, for your kind words. I'm pleased to hear that you found my service professional and informative. If you have any more questions or need further assistance, please feel free to reach out.
Everything was so simple and easy!
Reply from Kelly Loveland
May 11th, 2026 02:28 PM
I'm pleased to hear that everything was simple and easy, Andrew. If you ever have any more questions or need further assistance, feel free to reach out.
Very easy to work with, much better home buying experience this time around!
Reply from Kelly Loveland
May 11th, 2026 02:29 PM
I'm pleased to hear that your home buying experience was better this time, Katie. Making the process easy for you is always my goal. If you need further assistance or have any questions in the future, I'm here to help.
Kelly Loveland has received a review with 5 star rating from Cameron M
Reply from Owner
May 11th, 2026 02:46 PM
Thank you for the perfect rating, Cameron! I'm pleased to know that your experience with Waterstone Mortgage was positive. If you ever need help or have questions in the future, I'm here to assist.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions