The Lighthouse Group, Knoxville, TN
Knoxville, TN
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
Fri
9 AM to 5 PM
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Reviews from Web
the mortgage processors were wonderful to work with; Waterstone was recommended to me
Reply from Brian Kimball
June 22nd, 2026 08:20 PM
Jennifer, I'm pleased to hear that you found working with the mortgage processors wonderful. It's good to know that Waterstone was recommended to you, and I'm happy we could support you in your mortgage journey. If there's anything else you...
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I was introduced to Alex at a really frustrating point in the mortgage loan process. From the very start I knew that Alex was a " go-getter". He took off running to help me find a solution to what I was dealing with. He was very knowledgeable...
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Reply from Owner
June 22nd, 2026 03:12 PM
Channon, I'm thankful for your kind words and for sharing your experience. It's great to know that my proactive approach and availability made a difference during a challenging time in your mortgage process. I appreciate your recommendation...
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I was introduced to Alex at Waterstone mortgage at a really frustrating point in the mortgage loan process. From the very start I knew that Alex was a " go-getter". He took off running to help me find a solution to what I was dealing with....
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Reply from Owner
August 17th, 2026 12:00 AM
Channon, I'm thankful for your kind words and for sharing your experience. It's great to know that my proactive approach and availability made a difference during a challenging time in your mortgage process. I appreciate your recommendation...
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Kelly was very helpful in out first home buying experience she took time to explain everything to us. And even though we had a difficult seller kelly helped us understand what options were for our home so we didnt become persuaded to something...
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Reply from Kelly Loveland
June 17th, 2026 06:46 PM
Dayton, thank you for sharing your experience. I'm glad I could help clarify the home buying process and guide you through the challenges with the seller. If you have any more questions or need further assistance, please feel free to reach...
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It was easy to deal with and knew what I was getting!
Reply from Kelly Loveland
June 17th, 2026 07:00 PM
Kyle, I'm happy to hear that your experience was straightforward and you felt informed throughout the process. If there's anything else you need or any questions arise, please don't hesitate to reach out.
I've had the pleasure of working with Alex on multiple transactions, and I can't recommend him highly enough. His responsiveness is exceptional. He is always quick to answer questions, provide updates, and help navigate any challenges that...
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Reply from Owner
June 17th, 2026 02:18 PM
Heather, I'm glad to hear that my responsiveness and creative approach to financing have made a positive impact on your transactions. Your recognition of my problem-solving skills and dedication means a lot to me. I'm grateful for your trust...
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Kelly was amazing to work with. She found the loan option that was best for me when purchasing my home. She communicated with me throughout the entire process and was able to answer any question that I came up with. I would 10 out of 10 recommend...
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Reply from Kelly Loveland
June 15th, 2026 06:14 PM
Katharine, I appreciate your kind words. I'm pleased that I could help find the best loan option for you and keep communication clear throughout your home buying process. Thank you for the recommendation, and if you have any future questions,...
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Kelly has been incredible throughout our forever home journey. She encouraged us as we struggled through contractors in an attempt to build a new home and then easily switched gears as we eventually decided to buy an existing home. She kept...
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Reply from Kelly Loveland
June 15th, 2026 01:59 PM
Travis, I'm grateful for your wonderful feedback. It's good to know I could support and motivate you during your home journey, even as plans changed. If you ever need more assistance or have any questions in the future, please don't hesitate...
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You guys do a great job of following through and communicating! Your process is great and ensures a great experience.
Reply from Brian Kimball
June 15th, 2026 06:07 PM
Travis, I appreciate your kind words about our communication and process. I'm glad to know that you had a great experience. If there's anything else you need, feel free to reach out.
Brian was so helpful throughout the entire process. he made this a great experience for us
Reply from Brian Kimball at Waterstone Mortgag...
June 8th, 2026 03:45 PM
Eileen, I'm happy to know that you found the process helpful and that it was a great experience for you. Your feedback is appreciated, and I'm here if you have any more questions or need further assistance.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions