

The Lighthouse Group, Knoxville, TN
Knoxville, TN

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
Having worked In the real estate industry for nearly 20 years I have seen it all. Mortgages and housing is what I do everyday, so I was completely prepared for what was coming. The entire purchase process was rough, but by no fault of the bank....
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Reply from Owner
January 8th, 2026 11:54 AM
Thank you for taking the time to write this review, Michael! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Brian and his team.
I am very impressed with Brian Kimball of Waterstone Mortgage. He offered accurate advice and was prompt as he addressed every concern we had. I would recommend him to anyone seeking a refi or any mortgage services. Top notch!
Reply from Owner
June 2nd, 2021 12:00 AM
Thank you for this wonderful review! We're glad your experience with Brian went so smoothly. We pride ourselves on providing our customers with exceptional service throughout the process and it sounds like you received nothing but the best...
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Brian and his team were great to work with. We were moving out of state and were working with an offer acceptance letter for my new job to buy our new home. Brian and his team took care of everything and helped us close a 25 day escrow. They...
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Reply from Owner
January 8th, 2026 11:54 AM
Thanks for the review, Geoff! We're happy to hear Brian was able to assist you with your out-of-state move! We appreciate the recommendation and look forward to doing business with you again when the time is right!
Brian and his team were great to work with. We were moving out of state and were working with an offer acceptance letter for my new job to buy our new home. Brian and his team took care of everything and helped us close a 25 day escrow. They...
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Brian and his team were great to work with. We were moving out of state and were working with an offer acceptance letter for my new job to buy our new home. Brian and his team took care of everything and helped us close a 25 day escrow. They...
read more
Reply from Owner
May 29th, 2021 12:00 AM
Thank you for this review, Wicklyx! We know how many questions pop up throughout the homebuying process – whether you're a first-time homebuyer or a seasoned homeowner – that's why communication is key. It sounds like Brian and his team went...
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Brian, Lauren, and the Waterstone team are amazing! I worked with them to refinance my house. The application process was easy and all of my questions were throughly answered up front. I really appreciated the prompt responses and willingness...
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Reply from Owner
May 15th, 2021 12:00 AM
Thank you for this review, Victoria! We know how many questions pop up throughout the refinance process, that's why communication from an experienced loan originator is key. It sounds like Brian and his team went above and beyond, providing...
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I was referred to Joshua after exhausting my options, I had everything needed to buy my first home but other lenders didn’t bother to take the time and look into overcoming some barriers. Joshua’s positive approach and professionalism is what...
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Reply from Owner
May 8th, 2021 12:00 AM
Thank you for sharing, Patricia! We're thrilled to hear everything went so smoothly with your homebuying with the help of Joshua and his team. We hope to work with you again in the future!
I recently purchased my second home with Waterstone Mortgage and I can't speak highly enough about my originator, Brian Kimball, and his team. As a self employed individual attempting to purchase a home during Covid, there are a million little...
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Reply from Owner
January 8th, 2026 11:54 AM
Thank you for taking the time to write this review, Trey! We are happy to hear your loan experience was a smooth and easy process, thanks to Brian and his team. We look forward to working with you again, should you have future homebuying or...
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Brian and his team at Waterstone were amazing in every aspect. Everything went incredibly smooth because of their professionalism and forward planning throughout the mortgage process. I got a great rate and had zero worries from opening to...
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Reply from Owner
January 8th, 2026 11:54 AM
Thank you for taking the time to write this review, Nathan! Providing excellent customer service, throughout the loan process, is always our top priority. We're glad you received nothing but the best from Brian and his team.
10 Stars ! Can't praise Lindsey enough for all she has done for us. Incredible knowledge and professionalism in all our dealings with her
We greatly appreciate her going over and above in helping us numerous times
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions