The Lighthouse Group, Knoxville, TN
Knoxville, TN
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
She has worked hard to make the process as smooth as possible. When issues came up, she made sure a quick solution was available to resolve them.
Brian Kimball at Waterstone Mortgage has received a review with 5 star rating from Michelle A
Reply from Owner
January 8th, 2026 11:21 AM
Thank you for the 5-star rating, Michelle. Don't be a stranger.
Brian is an exceptional lender! He is very knowledgeable about current market conditions and best options for his buyers. He has an amazing team that is efficient, easy to communicate with, and provides overall great customer service.
Reply from Owner
January 8th, 2026 11:20 AM
Thank you for your kind words and great feedback, Andrew! It was a pleasure helping you and I am here for you if you ever have future needs!
At the beginning Riley helped me gather all the necessary paperwork, he was patient, professional and very friendly, he would check on my periodically to make sure everything was fine and if I had any questions and concerns. Secondly Lauren...
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Reply from Owner
January 8th, 2026 11:20 AM
Thank you for your review, Idalia! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
Top notch customer service. Always available and willing to go the extra mile. Not one negative thing i can think of to say about Waterstone Mortgage, Brian Kimball and his whole team. Highly recommended!
Reply from Owner
January 8th, 2026 11:21 AM
Hi John, thank you for the great review and kind words! It was an honor to help you with your home financing and I'll be here and happy to help the next time you have a need!
If your reading this, its means i've finally got my dream home with the help of Kelly!!! Patient, helpful, eager, truly a team player. If there a question, she can answer it or try to find the answer(mortgage related). For any mortgage lending,...
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Very helpful, makes an already stressful event less so, always eager to answer any question!
Kelly goes up and above and works her tail off to make things happen. Was very impressed with her and the way she handled our transaction!
for
Crystal Adams at Waterstone Mortgage NMLS #233545
Provides excellent customer service.
Reply from Crystal Adams at Waterstone Mortgag...
July 26th, 2022 05:15 AM
Thank you for your kind recommendation, Janice! Treating my borrowers with the highest level of respect is my number one goal. It was my pleasure to serve you.
My husband and I spent well over a year looking for our first house, and Brian and his team were nothing short of amazing!! They helped us tremendously while navigating this wild housing market and they were always quick to answer any questions...
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Reply from Owner
July 18th, 2022 12:00 AM
Thank you for sharing, Keely! We're thrilled to hear everything went so smoothly with your homebuying with the help of Brian and his team. We hope to work with you again in the future.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions