The Lighthouse Group, Knoxville, TN
Knoxville, TN
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Crystal Adams at Waterstone Mortgage NMLS #233545
Crystal is very knowledgeable and patient.I was a first time home buyer, and didn't know anything about mortgage.I asked a lot of questions about every number in every paper - and I always received timely reply with enough details and explanation...
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Reply from Owner
November 15th, 2022 12:00 AM
Thank you for sharing your wonderful experience with us, Natasha! It sounds like Crystal was there with you every step of the way, to help you achieve your dream of homeownership. Your experience truly shows the dedication Crystal has to her...
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Kelly did a great job! She has excellent knowledge about home finance and all of the available programs.
I can sincerely say that my loan experience with Brian at Waterstone Mortgage was seamless and pleasant from start to finish. The entire team coordinated together to guide me through the home-buying process with competitive rates and helpful...
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Reply from Owner
November 11th, 2022 12:00 AM
Thank you for taking the time to write this review, Lara! Providing excellent customer service, throughout the loan process, is always our top priority. We're glad you received nothing but the best from Brian and his team.
Moving is always stressful-especially real estate...Kelly brought a genuine approach to assisting my wife and I with working toward a home loan-greatly appreciated for sure! Kelly and the Primary team were awesome and extremely helpful-the...
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Kelly is the best.
Kelly took a lot of the stress out of preparing to move and buying a house. She always seemed to know when I was getting overwhelmed and was willing to help. I would recommend Kelly to anyone needing a loan.
Reply from Owner
January 8th, 2026 11:28 AM
Thank you so much Mark! I really focus on making the home buying experience enjoyable.
Kelly took a lot of the stress out of preparing to move and buying a house. She always seemed to know when I was getting overwhelmed and was always willing to help. I would recommend Kelly to anyone who needs a loan.
I can sincerely say that my loan experience with Brian at Waterstone Mortgage was seamless and pleasant from start to finish. The entire team coordinated together to guide me through the home-buying process with competitive rates and helpful...
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Reply from Owner
January 8th, 2026 11:21 AM
Thank you for your review, Lara! The team and I were thrilled we were able to provide you with a positive homebuying experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch....
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Brian Kimball and his team are awesome! From start to finish and everything in between, the process was easy and smooth. The team always kept us in the loop and we were never left wondering where we were in the process. The weekly updates were...
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Reply from Owner
October 19th, 2022 12:00 AM
Thank you for taking the time to write this review, Charity! Communication plays a large role in the homebuying process, so we are happy to hear Brian and his team were there every step of the way. We hope you are enjoying your new home, thanks...
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Brian’s team, Riley and Lauren are amazing. Quick to respond to any question and walk you through the process brilliantly.
Reply from Owner
January 8th, 2026 11:21 AM
Thank you for your review, Michelle! The team and I were thrilled we were able to provide you with a positive experience. We look forward to working with you again when the time to refinance or buy a new home is right. Keep in touch.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions