The Lighthouse Group, Knoxville, TN
Knoxville, TN
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
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Joshua Bucio
I felt like I was getting passed along to all these people along the way.. I hated the Verified Research portion. I had to take off work and spend and hour and 40 minutes on the phone making sure I wasn't lying about anything. What is the point...
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Reply from Waterstone Mortgage
June 26th, 2025 02:02 PM
Thank you for taking the time to share your feedback. We're sorry to hear that your experience with us felt frustrating and stressful. That's never the impression we want to leave.
The Verified Research portion can definitely feel intensive,...
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Smooth and experienced agents made closing a breeze.
Reply from Kelly Loveland
June 14th, 2025 10:16 PM
I'm thrilled to hear that the closing process was smooth for you. It was a pleasure assisting you, and I'm glad to know that my experience made a positive impact. Thank you for your kind words and for choosing Waterstone Mortgage.
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Joshua Bucio
Gina went out of her way to meet me at branches close to my home to get needed copies from me Since I didn't have access to a scanner or copier.
Reply from Joshua Bucio
June 14th, 2025 08:42 PM
We appreciate your feedback, Kathy. It's great to hear that Gina was able to assist you by meeting at convenient locations to collect the necessary documents. If there's anything more we can do to enhance your experience, please let us know....
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The Lighthouse Group
Very friendly knowledgeable and easy to work with and kept good communication during the process to apply for first time home owner.
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The Lighthouse Group
Very friendly knowledgeable and easy to work with and kept good communication during the process to apply for first time home owner.
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Joshua Bucio
We needed a physician loan, and Joshua helped us navigate that perfectly. There were helpful communication emails from the team throughout the process of applying for a loan and during the underwriting process. Overall was a great experience....
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Reply from Joshua Bucio
June 13th, 2025 05:54 PM
I'm thrilled to hear that you had a great experience with your physician loan process. It was a pleasure assisting you, and I'm glad our communication met your needs. If there's anything else I can help with, please feel free to reach out.
Alex was super helpful throughout the entire process. Also was a super easy and fast closing. Would definitely recommend!
Reply from Owner
August 22nd, 2025 04:55 PM
Zane, thank you for sharing this. I’m glad the process felt smooth and that we were able to get everything closed quickly for you. I truly appreciate the recommendation and look forward to being a resource for you in the future.
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Waterstone Mortgage Corporation - Lindsey Frazier
Lindsey took care of me and my lebding needs every step of the way ! she made opsticals seem smaller then what they were do to her experience and guidance.
Reply from Waterstone Mortgage Corporation - L...
September 15th, 2026 03:16 PM
I'm thrilled to hear that I could assist you with your lending needs and help make any obstacles feel manageable. It was a pleasure working with you, and I appreciate your kind words. Thank you for choosing Waterstone Mortgage!
Brian Kimball at Waterstone Mortgage has received a review with 5 star rating from 1 K J
Reply from Owner
January 8th, 2026 11:22 AM
Thank you for the review, KJ!
was amazing to walk through all of the questions and concerns that I had throughout the process. The entire team was very thorough and helpful and I would highly recommend you
Reply from Brian Kimball
June 7th, 2025 04:15 PM
I'm thrilled to hear that your experience was seamless and that all your questions and concerns were addressed throughout the process. It was a pleasure assisting you, and I appreciate your high recommendation.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions