The Lighthouse Group, Knoxville, TN
Knoxville, TN
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
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Joshua Bucio
Josh and Gina made the whole process as easy as possible and I thank them for helping me get my first home.
Reply from Joshua Bucio
June 26th, 2025 03:08 AM
I'm thrilled to hear that the process was smooth for you. It was a pleasure for Gina and me to assist you in getting your first home. Thank you for your kind words and congratulations on your new home!
for
Joshua Bucio
The Team was professional, communicates well and had my closing package ready for closing ahead of schedule.
Reply from Joshua Bucio
June 25th, 2025 01:17 PM
I'm thrilled to hear that everything went smoothly and that we were able to prepare your closing package ahead of schedule. It was a pleasure working with you, and I appreciate your kind words about our team's professionalism and communication....
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Brian was easy to work with and communicated with us regularly. He explained complex things in a way a first time home owner can understand. Highly recommend!
Reply from Brian Kimball
June 24th, 2025 07:35 PM
I'm thrilled to hear that you found the process easy and the communication effective. It was a pleasure assisting you as a first-time homeowner. Thank you for your recommendation!
Being a realtor, I do business with various loan officers. Brian Kimball is one of the best I know. He is a man of integrity and properly educates his clients on the entire loan process. If you are looking for a new loan or refinance in Knoxville...
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Reply from Owner
January 8th, 2026 11:22 AM
Thank you so much for the feedback, Rick! Your confidence and trust mean a lot and I will never take it for granted!
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Waterstone Mortgage Corporation - Lindsey Frazier
They were able to completed the process fast and good communication
Reply from Waterstone Mortgage Corporation - L...
September 15th, 2026 03:16 PM
I'm glad to hear that the process was completed quickly and that you were satisfied with the communication. Thank you for your positive feedback, Sandra.
Brian and his team truly are dedicated in providing the upmost professionalism. They constantly keep us updated during the entire home buying process. We thank you!
Reply from Owner
January 8th, 2026 11:22 AM
Thank you for the review and kind words, Jeff! It was a pleasure helping you and if you ever need help with another mortgage, give me a shout!
Brian and his team truly are dedicated in providing the upmost professionalism. They constantly keep us updated during the entire home buying process. We thank you!
for
Joshua Bucio
The OK is really due to how the underwriting process is. It's not clear what wil be asked and difficult to get those documents within hours. Its about communicatnig what may be needed. I was able to prove things, but better communication in...
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Reply from Joshua Bucio
June 22nd, 2025 04:58 PM
Thank you for your feedback, Becky. I understand the challenges you faced with the underwriting process and the importance of clear communication. I appreciate your insights and will work on improving the way we convey information to ensure...
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The best ever i couldn't be more grateful
Reply from Owner
August 22nd, 2025 04:55 PM
Markita, thank you for the kind words. I’m so glad I could be part of your journey, and I’m grateful for the trust you placed in me. It means a lot to know the experience made such an impact.
Alex did a great job for me went out of his. way to help me and save me money treated me like family always answered all my questions. Prompt response to text emails and voicemails. Phenomenal person. Very caring listen to my questions very...
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Reply from Owner
August 22nd, 2025 04:54 PM
Ron, thank you for such a thoughtful review. It means a lot to hear that you felt supported and cared for throughout the process—that’s exactly the experience I strive to give every client. I’m grateful for the trust you placed in me and I’ll...
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions