The Lighthouse Group, Knoxville, TN
Knoxville, TN
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Waterstone Mortgage Corporation - Lindsey Frazier
Excel job to the team at Waterstone! Much appreciated!
Reply from Waterstone Mortgage Corporation - L...
September 15th, 2026 03:16 PM
Thank you, Thomas, for your kind words. I'm glad to know that the efforts from the team at Waterstone Mortgage were appreciated. If there's anything more I can assist you with in the future, please feel free to reach out.
10/10 service. Of all the mortgage loans I have gotten this was by far the best experience.
Reply from Owner
March 4th, 2026 07:15 PM
Thank you Daniel!! It was a pleasure to help you and Sarah get your home!!
house is always stressful, but the team was great having patience explaining things thoroughly always communicating not only with me but with each other everybody seem to be on the same page. They guided me through each step and each process...
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Reply from Brian Kimball Team at Waterstone Mo...
December 22nd, 2025 09:29 PM
I'm grateful for your kind words, Regina. Navigating the home-buying process can indeed be stressful, and I'm glad that my team and I could provide the support and clear communication you needed. It's rewarding to know that our efforts to guide...
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Kelly is perfect for this job. She was extremely helpful and guided us seamlessly through any rough spots that we encountered. We love her humor and her knowledge of what needs to be done when!!
Reply from Kelly Loveland
December 19th, 2025 04:55 PM
I'm glad to hear that my guidance and humor made a positive difference for you, Richard. Navigating any rough spots smoothly is something I always strive to achieve. Thank you for your kind words about my knowledge and approach. If there's...
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Kelly is very friendly, humorous, and she's knowledgeable. She makes a tedious experience fun!! She's the best person we've ever had!!
Reply from Kelly Loveland
December 19th, 2025 04:52 PM
It's wonderful to hear that your experience was both enjoyable and informative, Nancy. I strive to make even the most tedious processes more pleasant, and I'm glad my friendly approach resonated with you. Thank you for your glowing feedback,...
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Kelly has kept in touch with us as interest rates have started to decline. Once we decided to refinance, she immediately began the process. She let us know exactly what we would have to provide and set up the meetings to fit our schedules....
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Reply from Owner
January 8th, 2026 11:28 AM
Rick - I can't thank you enough for trusting me to guide you, not only with your purchase loan, but again with your refinance. It is important to me for my customers to enjoy purchasing/refinancing a home. You and Nancy are true gems, and are...
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She was always there for me whenever I had questions and extremely helpful! Very trustworthy and personalable! Love her!!!
Reply from Kelly Loveland
December 10th, 2025 04:25 PM
I'm grateful for your kind words, Karri. It's important to me to be available to answer any questions and provide the support you need throughout the process. I'm glad you felt that I offered trustworthy and personable service. If there's ever...
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Very racist and hateful.
Reply from Brian Kimball at Waterstone Mortgag...
December 5th, 2025 03:17 PM
Hello, we are very concerned to see this, however, based upon the information in this review we are unable to identify you as a Waterstone Mortgage customer. We'd like to speak with you! Please contact our Customer Relations Manager at ************...
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As a first-time homebuyer, the process is intimidating and confusing at times. Alex did a fantastic job of walking me through the homebuying process step-by-step. He clearly defined terms I was unfamiliar with and was always available to answer...
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Reply from Owner
August 17th, 2026 12:00 AM
Hi Zach, Thank you for this, it really means a lot. First-time homebuying can feel overwhelming, so hearing that the step-by-step approach and the videos actually helped you feel informed rather than lost is exactly the goal. I appreciate you...
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Brian and Lauren were absolutely incredible to work with during my first home-buying experience! They kept me fully informed at every step and somehow managed to answer most of my questions before I even had to ask. From my first phone call...
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Reply from Owner
January 8th, 2026 11:22 AM
Elizabeth, thank you for your kind words! I am so glad we got connected by your realtor, and that we gave you a smooth mortgage processing as a first-time buyer! If you ever considering relocating or refinancing, our team remains here and happy...
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions