

The Lighthouse Group, Knoxville, TN
Knoxville, TN

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
As always, kelly figures out a way to get things rolling!! She puts up with more than she should!! She has always been willing to help, understanding and straightforward. Thank you!!!
Reply from Kelly Loveland
January 27th, 2026 04:52 PM
Joshua, thank you for expressing your appreciation. I'm glad to hear that my approach has been helpful and supportive for you. It's important to me to provide assistance and understanding throughout the process. If there's anything more you...
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I enjoyed every expert on your dynamic team! Great patience and kindness was shown in view of my very trying circumstances and unfamiliarity with the the loan process! Of course- divorce in later life is rarely a pleasant legal undertaking!...
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Reply from Joshua Bucio
January 23rd, 2026 07:14 PM
It's good to hear that the team showed patience and kindness during such a significant time for you, Susan. I value straightforward communication and will definitely take your feedback into account to improve in this area. If you have any further...
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Brian’s professionalism is top-notch! He truly cares for people and cares for this community. His team is very kind and detail oriented so the whole process was straightforward and hassle-free. We definitely recommend!
Reply from Owner
January 16th, 2026 05:01 PM
Steven, thank you for your kind words! It was a smooth process and a very quick close! Thank you for reviewing your great experience!
A wonderful experience! Brian and his team made everything go smoothly!!
Reply from Owner
January 16th, 2026 04:59 PM
Thank you for your review, Martha! It was a pleasure helping you with your financing and so glad to provide a quick close!
The communication and professionalism was so amazing! We were very happy how the process went! Thank you!!
Reply from Brian Kimball at The Lighthouse Gro...
January 21st, 2026 02:36 PM
I'm grateful for your positive feedback, Martha. It's reassuring to know that the communication and professionalism met your expectations and that you were pleased with the process. If there's ever anything more I can assist you with, please...
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Brian and his team were so very professional and made the process very smooth!
Reply from Brian Kimball at The Lighthouse Gro...
January 19th, 2026 03:30 PM
I appreciate your feedback, Steven. It's good to know that the professionalism and dedication provided by my team and me made the process smooth for you. If there’s anything else you need or if you have any questions, feel free to reach out....
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Super helpful and easy to work with and helped us get our first home highly recommended
Reply from Owner
January 8th, 2026 11:28 AM
I'm pleased to know that I could assist you in securing your first home, Dennis. It's rewarding to hear that you found the process easy and helpful. Your recommendation is truly appreciated. If there's anything else I can do for you, just let...
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You helped us buy our first home thank you so much
Reply from Kelly Loveland
January 6th, 2026 04:27 PM
I'm grateful for your kind words, Lashae. It's a pleasure to assist in such an important milestone like buying your first home. If you have any more questions or need further assistance, don't hesitate to reach out.
Kelly is absolutely amazing to work with! Her professionalism and service are exceptional, and she is a genuinely kind, caring person with a great sense of humor. Kelly not only worked on a tight timeframe to get my loan approved and finalized,...
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Reply from Owner
January 8th, 2026 11:28 AM
It's great to hear that my efforts had such a positive impact on your experience, Julie. Working within tight timeframes and managing unexpected challenges can be stressful, so I'm glad I could help make things more manageable for you. Your...
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A supportive and understanding team made the difference for me thanks.
Reply from Joshua Bucio
January 2nd, 2026 07:30 PM
I'm pleased to know that the team was supportive and understanding, Michelle. It’s important to me that clients feel well-supported throughout the process. If there’s anything more I can help with, please don’t hesitate to reach out.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Eastern Standard Time (EST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions