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Ruoff Mortgage - Keystone Crossing in Indianapolis, IN

Ruoff Mortgage - Keystone Crossing, Indianapolis, IN

Indianapolis, IN
Company Logo
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
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Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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5 Star
97%
4 Star
2%
3 Star
0%
2 Star
0%
1 Star
0%
Reviews from Web
  • J
    John H
    Indianapolis, IN
    Posted on January 12th, 2025 08:41 PM
    Excellent customer service , friendly and knowledgeable staf, clear and effective communication.
    Reply from Mark Hardin, Ruoff Mortgage
    January 12th, 2025 08:44 PM
    I'm thrilled to hear that you had a 5-star experience with us at Ruoff Mortgage, John! It's always our aim to provide excellent customer service and clear, effective communication, so I'm glad we hit the mark for you. Your kind words about...
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  • J
    Jamie S H
    Indianapolis, IN
    Posted on January 10th, 2025 04:24 PM
    Provided assistance for us even though we were out of town. We were in florida and was still anlemyo sogn all paperwork at the place we wrre staying. Exceptional !
    Reply from Mark Hardin, Ruoff Mortgage
    January 10th, 2025 05:31 PM
    Jamie, I'm thrilled that I could assist you even while you were out of town in Florida. It's great to know that you were able to sign all the paperwork without any hitches. Your satisfaction is my primary goal, so receiving a 5-star rating...
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  • G
    Grace E B
    Indianapolis, IN
    Posted on January 10th, 2025 04:04 PM
    Great communication and very knowledgeable
    Reply from Amy Robbins, Ruoff Mortgage
    January 17th, 2025 02:29 PM
    Thank you so much for your kind words, Grace. I'm really pleased to hear that you found the communication effective and informative. If you have any other queries or need further assistance in the future, don't hesitate to reach out! Welcome...
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  • M
    Moriah A C
    Plainfield, IN
    Posted on January 9th, 2025 02:06 AM
    The entire process was as simple, painless, and fast as it could possibly be. Thank you!
    Reply from Adam Vogel
    January 19th, 2025 02:10 AM
    Moriah, your positive feedback is greatly appreciated! I'm thrilled to know that you found the process to be simple, painless, and fast. That's always our goal here at Ruoff Mortgage. Thanks for the awesome rating! If you have any more mortgage...
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  • M
    Mark L C
    Plainfield, IN
    Posted on January 6th, 2025 07:35 PM
    Adam was knowledgeable and professional throughout the entire process
    Reply from Adam Vogel, Ruoff Mortgage
    January 7th, 2025 02:43 PM
    Thank you Mark! Congratulations on your move down to the Indy area!
  • A
    Alissa R O
    Carmel, IN
    Posted on January 6th, 2025 07:22 PM
    always a great experience working with Amy!
    Reply from Amy Robbins
    January 16th, 2025 07:22 PM
    I'm thrilled to hear that you had a great experience working with me, Alissa! It's always my goal to provide the best service possible. I'm so appreciative of your 5-star review and hope to assist you again in the future. Thank you for choosing...
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  • M
    Matthew T W
    Indianapolis, IN
    Posted on January 5th, 2025 08:11 PM
    Adam did a great job getting us the best rate and explaining every step of the load process . it was a pleasure to work with him.
    Reply from Adam Vogel
    January 16th, 2025 03:23 PM
    Really appreciate your kind words, Matthew. I'm thrilled to hear that you were satisfied with the service and found the loan process well-explained. It was a pleasure working with you as well. Always here at Ruoff Mortgage to help you with...
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  • S
    Stephanie S
    Noblesville, IN
    Posted on December 31st, 2024 04:11 PM
    Everything was easy and clear as far as the online portal . There was always communication going on throughout the whole process .
    Reply from Amy Robbins
    January 10th, 2025 04:14 PM
    Thank you so much for the positive feedback, Stephanie! I'm thrilled to hear that you found our online portal user-friendly and the communication consistent. At Ruoff Mortgage, we always aim for seamless and transparent processes for our clients....
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  • N
    Noel P
    Posted on December 28th, 2024 03:47 AM
    Amy Robbins, Ruoff Mortgage has received a review with 5 star rating from Noel P
    Reply from Owner
    January 17th, 2025 02:42 PM
    Noel, Thank you for the 5-star review! Hope you are enjoying your new home!
  • N
    Noel P
    Pendleton, IN
    Posted on December 28th, 2024 03:45 AM
    Exceptional performance from all of the players
    Reply from Amy Robbins, Ruoff Mortgage
    May 15th, 2025 01:02 AM
    Thank you Noel! Hope you are enjoying your new home.
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    About
    At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance
    Specialities
    First Time Home Buyer
    Conventional Loans
    Refinance
    Cash Out Refinance
    FHA Loans
    VA Loans
    Renovation Loans
    New Construction Loans
    View All

    Year Started

    1984

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    Equal Housing Lender
    Ruoff Mortgage Company, Inc. is an Equal Housing Lender
    Ruoff Mortgage Company, Inc. | NMLS ID #141868
    1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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    NMLS CONSUMER ACCESS

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