Ruoff Mortgage - Keystone Crossing, Indianapolis, IN
Indianapolis, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
for
Ruoff Mortgage - Keystone Crossing
Cori and Stacey were a great team! They were always available to answer our questions and steer us in a direction that works best for our personal situation. Cori took the time to listen to our goals and ensured we came out of the home buying...
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Reply from Owner
September 27th, 2023 03:14 AM
Hi, J. Thank you for taking the time to submit a review, we really appreciate it!
for
Ruoff Mortgage - Keystone Crossing
Cori and Stacey were a great team! They were always available to answer our questions and steer us in a direction that works best for our personal situation. Cori took the time to listen to our goals and ensured we came out of the home buying...
read more
Reply from Owner
August 7th, 2022 12:00 AM
Hi, J. Thank you for taking the time to submit a review, we really appreciate it!
for
Geno Eacret, Ruoff Mortgage
Started loan application then disappeared. DON'T work with him. Thankfully I found someone else to get my VA loan approved. Hard inquiry on my credit for no reason.
for
Geno Eacret, Ruoff Mortgage
Started loan application then disappeared. DON'T work with him. Thankfully I found someone else to get my VA loan approved. Hard inquiry on my credit for no reason.
Poor communication - not customer focused.
Reply from Owner
November 25th, 2025 03:06 PM
Erika, Thank you for taking the time to share your feedback. I’m truly sorry to hear that your experience fell short of the level of communication and support you deserved.The COVID market was a crazy time for our entire industry with record-low...
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She has been very helpful with 2 home buying experiences. Would not go anywhere else and will always recommend her and ruoff!
Reply from Owner
August 5th, 2026 08:12 PM
Melissa! Thank you so much for your kind words and for trusting me with not just one, but two home purchases! It truly means the world to know you've had great experiences and that you continue to recommend me and Ruoff Mortgage to your family...
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Amy Robbins, Ruoff Mortgage has received a review with 1 star rating from Tavia W
Reply from Owner
November 25th, 2025 03:20 PM
Thank you for your review. I’m sorry to see that you had a negative experience, and I would love the opportunity to understand what happened. Please feel free to reach out to me directly so we can talk through your concerns. Your feedback matters,...
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Amy Robbins and her team are seasoned mortgage professionals. They understand the market, the consumer and the financial programs that can get you the home you deserve! Amy is courteousness and always willing to meet you and explain the mortgage...
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for
Ruoff Mortgage - Keystone Crossing
Ruoff Mortgage - Keystone Crossing has received a review with 5 star rating from Eric C
for
Ruoff Mortgage - Keystone Crossing
Ruoff Mortgage - Keystone Crossing has received a review with 5 star rating from Eric C
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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