Ruoff Mortgage - Keystone Crossing, Indianapolis, IN
Indianapolis, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Brit was amazing and supportive throughout the entire process. This house was my first home and I was very new to buying a house. Brit stepped up and helped me understand what/why/how every day! She was extremely responsive and always quick...
read more
Reply from Brit Ward, Ruoff Mortgage
August 3rd, 2024 05:35 PM
Sarah, the privilege was absolutely working with you! Thank you for your trust and the opportunity!
for
Geno Eacret, Ruoff Mortgage
He was more like a friend then a mortgage lender. Wonderful person.
stayed up late nights to help get everything where it needed to be
Reply from Mark Hardin, Ruoff Mortgage
May 30th, 2024 03:51 PM
I understand how crucial it is to close a loan on time and strive to answer any calls, texts or emails any time of day, any day of the week. If you have any further questions or need assistance in the future, please don't hesitate to reach...
read more
Mark was amazing!
Reply from Mark Hardin, Ruoff Mortgage
May 30th, 2024 03:45 PM
I am thrilled that you had a great experience! Thank you for your feedback and please let me know if there is anything more I can do for you!
Most of the online signing was very easy and convenient. Clear communication on where we were in the process. Mark was very helpful!
Reply from Mark Hardin, Ruoff Mortgage
May 30th, 2024 03:41 PM
Thank you for taking the time to leave your feedback! My team and I work hard to make sure our clients feel supported and are well-informed at every step of the way. Your kind words reinforce our commitment to clarity and transparency. Thank...
read more
Mark Hardin, Central Indiana | Ruoff Mortgage has received a review with 5 star rating from Brandon H
Reply from Owner
May 30th, 2024 08:52 PM
Thank you, so much! I really try to work out every detail on my end, so all that you have to do is rest easy until closing. I am glad you had a great experience and hope that you and your family are enjoying your new home!
Mark was on the ball from the date i was introduced to him till we closed. We were on different time zones and he answered texts/emails any day and time and was helpful through the whole process. Closing a home is super stressful and he eliminated...
read more
Reply from Mark Hardin, Ruoff Mortgage
May 30th, 2024 03:30 PM
Thank you, so much! I really try to work out every detail on my end, so all that you have to do is rest easy until closing. I am glad you had a great experience and hope that you and your family are enjoying your new home!
for
Ruoff Mortgage - Keystone Crossing
The Ruoff team was great to work with -- made the loan process easy and were great communicating along the way!
Reply from Owner
October 6th, 2024 12:00 AM
We're thrilled to hear you had a 5-star experience with us! Thank you for acknowledging that our team made the loan process easy and communicated clearly throughout the way. At Ruoff Mortgage, we strive to simplify the loan process and keep...
read more
Adam was so thoughtful and patient with my constant questions and worrying. He always kept me up to date on what was or was about to happen, even if it was during non work hours. It was very obvious that he went above and beyond normal expectations....
read more
2nd loan thru Ruoff. The process could not be easier and the loan butler app makes it so convenient. Communication from their team is amazing and I highly recommend them to anyone. Thank you!!
Reply from Owner
May 22nd, 2024 09:44 PM
We're thrilled to hear you had another positive experience with us at Ruoff Mortgage, Michael. Our team puts a great effort into making the loan process as smooth and convenient as possible, and I'm glad our Loan Butler app was helpful for...
read more
1021–1030 of 1646
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us