Southlake, TX
Southlake, TX
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
for
Southlake, TX
Cole and his team are top notch. We were informed, educated and communicated with throughout the entire process.Waterstone truly makes you feel like you are their only client.
Reply from Owner
January 8th, 2026 11:56 AM
Trevor, we appreciate you taking the time to write this review for Cole and his team. Having a mortgage lending team that communicates every step of the way certainly helps to bring clarity to the loan process. We hope you continue to use Cole...
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for
Cole and his team are top notch. We were informed, educated and communicated with throughout the entire process.Waterstone truly makes you feel like you are their only client.
for
Southlake, TX
Quentin is the BEST! I’ve used him for 2 different mortgages and he has explained everything in a way I understand. He is a very good communicator and keeps you informed and up to date during the process. Definitely a 5 star rating
Reply from Owner
January 8th, 2026 11:56 AM
Thank you for this glowing review, Sharon! We're ecstatic you had such a wonderful experience with Quentin. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
for
Southlake, TX
We want to thank all those who helped us at Waterstone Mortgage. True heart and commitment to your customers.
Reply from Owner
January 8th, 2026 11:56 AM
Thank you for this 5-star review Marcie! Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. Thanks again.
for
Cole, Karen and team seamlessly guide you through the home buying process with effective communication and deep market/industry knowledge. They connect directly with your realtor eliminating all stress while working through the financing process....
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Reply from Owner
March 5th, 2021 12:00 AM
Thank you for this review, mgoshgarianx4! We're glad to hear Cole and his team were with you throughout every step of the process. We hope you'll return to Cole and Waterstone with any future homebuying or refinancing needs.
for
Southlake, TX
Southlake, TX has received a review with 5 star rating from Sam S
Reply from Owner
January 8th, 2026 11:56 AM
Thank you for the 5-star rating, Sam. Don’t be a stranger.
for
Southlake, TX
Southlake, TX has received a review with 5 star rating from Katie C
Reply from Owner
January 8th, 2026 11:56 AM
Thank you for the 5-star rating, Katie.
for
Southlake, TX
The entire process was seamless! Cole and his team were very honest and helpful from start to end.
Reply from Owner
January 8th, 2026 11:56 AM
Thank you for taking the time to write this review, Camille! Providing excellent customer service, throughout the loan process, is always our top priority. We're glad you received nothing but the best from Cole and his team.
for
We refinanced our home through Cole Holmes at Waterstone Mortgage and we’re pleasantly surprised at how painless it was! The entire team was professional, responsive, and friendly. They had automated a lot of the paperwork, which made the process...
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Reply from Owner
March 5th, 2021 12:00 AM
Thank you for this review, Tina. We're glad to hear Cole was able to provide you a smooth and easy refinancing. Keep in touch, don't be a stranger!
for
The entire process was seamless! Cole and his team were very honest and helpful from start to end.
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions