Southlake, TX
Southlake, TX
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
for
Southlake, TX
Fast, friendly, efficient and professional. When no one else could get us approved for a mortgage loan, Cole and his team got the approval! I would highly recommend using Cole Holmes at Waterstone Mortgage Corporation!
Reply from Owner
January 8th, 2026 11:56 AM
Wow, thanks for the glowing feedback Deborah! We agree... responsiveness is an essential trait in a loan originator. We're glad Cole and his team provided you with an amazing mortgage loan experience.
for
Fast, friendly, efficient and professional. When no one else could get us approved for a mortgage loan, Cole and his team got the approval! I would highly recommend using Cole Holmes at Waterstone Mortgage Corporation!
for
Southlake, TX
Cole and Karen from Waterstone mortgage were professional and a pleasure to work with. My loans were processed efficiently and we closed quickly. It's nice to have a local provider too get things done smoothly.
Reply from Owner
January 8th, 2026 11:56 AM
Thank you for the 5-star rating and review, Chris! We are glad that Cole and her team were able to help you close on time. We appreciate your recommendation and hope to work with you again, should you have any future homebuying or refinancing...
read more
for
Cole and Karen from Waterstone mortgage were professional and a pleasure to work with. My loans were processed efficiently and we closed quickly. It's nice to have a local provider too get things done smoothly.
for
Southlake, TX
Right from the beginning, Diane Motz was extremely knowledgeable and friendly. As first time homebuyers, we had many questions and Diane took the time to answer them without feeling rushed. She worked hard to find the best loan for us and worked...
read more
Reply from Owner
January 8th, 2026 11:56 AM
Thank you for this review, Steph! We know how many questions pop up throughout the refinance process, especially when you are buying your first home, that's why communication is key. It's sounds like Diane went above and beyond, providing answers...
read more
for
Southlake, TX
Southlake, TX has received a review with 5 star rating from J C
Reply from Owner
January 8th, 2026 11:56 AM
Thank you for the 5-star rating, J. Stay in touch.
for
Southlake, TX
Top notch! goes above & beyond with amazing customer service, great team, and very knowledgeable. I would highly recommend!
Reply from Owner
January 8th, 2026 11:56 AM
Thank you for this 5-star review Sean! Here at Waterstone Mortgage, the customer always comes first, and providing excellent customer service is our top priority. Thanks again.
for
Southlake, TX
I’ve done three purchases/refinanced with Waterstone and have been very impressed with the customer service all three times. They walk you through every step and are very responsive to emails and calls. It was a painless process on all three...
read more
Reply from Owner
January 8th, 2026 11:56 AM
We ❤️ your review, Annette! We value our client relationships. Don't be a stranger!
for
Southlake, TX
Cole Holmes, and his whole team, was so helpful during this home buying process! In a time that can be very stressful, he brought us such peace and ease. I highly recommend using him and have only amazing things to say about the character and...
read more
Reply from Owner
January 8th, 2026 11:56 AM
Thank you for sharing, Lacey! We're thrilled to hear everything went so smoothly with your homebuying with the help of Cole and his team. We hope to work with you again in the future.
for
Cole Holmes, and his whole team, was so helpful during this home buying process! In a time that can be very stressful, he brought us such peace and ease. I highly recommend using him and have only amazing things to say about the character and...
read more
561–570 of 766
About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions