

Southlake, TX
Southlake, TX

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Travis and team at Waterstone (shoutout to Shelli) were a breeze to work with. From start to end they made everything easy and we're available after hours and even while on vacation to offer advice or answer questions.
Reply from Travis Howard Team - Waterstone Mor...
August 19th, 2025 03:22 PM
Thank you for the great review, James. Shelli definitely deserves a shout out so thank you for doing that. We are thrilled to hear the process was a breeze as buying a new home can be stressful. Enjoy your new home!
Absolutely loved our experience with Travis! So thankful for him and the team.
Reply from Owner
January 8th, 2026 11:54 AM
Thank you for taking the time to write this review, Annelise! Providing excellent customer service, throughout the process, is always our top priority. We're glad you received nothing but the best from Travis and his team.
Absolutely loved our experience with Travis! So thankful for him and the team.
Southlake, TX has received a review with 4 star rating from Guy J
Reply from Owner
January 8th, 2026 11:54 AM
Thank you for the 4-star rating, Guy.
Cole was great to work with, and got me fantastic rate!
Reply from Owner
January 8th, 2026 11:54 AM
Thank you for this glowing review, Elizabeth! We're ecstatic you had such a wonderful experience with Cole. We look forward to working with you again in the future should you have any purchase or refinance needs. Thanks again.
Cole was great to work with, and got me fantastic rate!
He’s helpful and unbelievably patient
Cole worked with my husband and me for over a year as we searched for just the right home purchase. When we finally found “the one” he and his team, particularly Karen, were always quick to answer questions, inform us of various loan scenarios,...
read more
Reply from Owner
January 8th, 2026 11:54 AM
Thank you for sharing your positive experience with Cole and Karen at Waterstone Mortgage Corporation.
Cole worked with my husband and me for over a year as we searched for just the right home purchase. When we finally found “the one” he and his team, particularly Karen, were always quick to answer questions, inform us of various loan scenarios,...
read more
Southlake, TX has received a review with 5 star rating from Triston F
Reply from Owner
January 8th, 2026 11:54 AM
Thank you for the 5-star rating, Triston. Stay in touch.
221–230 of 766
About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions