Southlake, TX

4.97

(766)

Mortgage

Mortgage Loan Officer

Contact Info

(682) 223-5868

Southlake, TX

https://www.waterstonemortgage.com/branches/keller-tx

Location & Business Hours

Business Hours

Tues

9 AM to 5 PM

Wed

9 AM to 5 PM

Thu

9 AM to 5 PM(Open now)

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4.97

(766)

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Travis was great and very responsive - his entire team made the process seamless and we were cleared to close over 1.5 weeks before our closing date.

Reply from Travis Howard

August 19th, 2025 03:07 PM

Thank you for the great review, Colleen. It was a pleasure working with you and hope you love your new home!

Cole was very responsive thoughout the loan process and provided clarifications and information readily. HIs team kept us informed and provided guidance hroughout the process. It was due to their professionalism and timeliness that we were...

Reply from Cole Holmes

August 25th, 2025 03:52 AM

I appreciate your kind words, Dhanraj. It's great to hear that you found my responsiveness helpful and that the information provided was clear throughout your loan process. My team and I focus on maintaining professionalism and timeliness,...

I liked the weekly updates and both Karen and Cole did a great job

Reply from Cole Holmes

August 20th, 2025 10:28 PM

I’m glad to hear that you appreciated the weekly updates and found the experience positive, Rebecca. Karen and I always aim to keep our clients informed and supported throughout the process. If you ever need further assistance or have any questions,...

Travis and his team provided frequent communication throughout the process and quickly resolved issues.

Reply from Travis Howard

August 19th, 2025 03:09 PM

Thank you for the wonderful review, Mitch. Hope you and Stephanie get to enjoy some cooler weather at the new place!

Well the service was wonderful the buyer was very very stressful

Reply from Shirley Caldwell-Ross

January 6th, 2026 07:20 PM

Clifton, thank you for the kind words. Navigating the mortgage process can indeed be stressful, and I'm glad to know that my support made a positive impact during your experience. If there's anything else you need or further questions, don't...

N/A I'm still processing this experience .

Reply from Shirley Caldwell-Ross

January 6th, 2026 07:20 PM

Hi Victouria, I appreciate you taking the time to share your initial thoughts, even as you're still processing everything. It's important to me that you have a clear and comfortable experience with the process. If there's anything specific...

We have worked with Travis and Waterstone Mortgage many times and always have a great experience. Communication is top notch and timelines are always met or exceeded.

Reply from Travis Howard

August 17th, 2025 03:44 PM

Thank you, Stephanie, for being such a loyal client and trusting me with your mortgage needs repeatedly. I'm delighted to hear that clear communication and meeting timelines have made your experiences positive. It's always my goal to ensure...

Cole is very knowledgeable and really good with communicating , he made this whole process easy.

Reply from Cole Holmes

August 16th, 2025 01:58 PM

I'm really grateful for your feedback, Vinitha. Knowing that my communication and knowledge made the process easier for you is incredibly rewarding. It's important to me that our clients feel supported and well-informed throughout. If you ever...

Travis and staff were very thourough and communicated throughout the entire process. I was never left guessing about my loan and we closed earlier that the closing date. They worked hard and fast to get it done.

Reply from Travis Howard

August 7th, 2025 12:33 PM

I'm glad to hear that you appreciated the thorough communication and that I was able to keep you informed every step of the way. It's great that we could close earlier than expected, as timeliness can make such a difference. Thank you for recognizing...

Cole was very professional and accessible. He worked hard to get us to closing and made the process seamless. We would recommend him to everyone.

Reply from Cole Holmes

August 5th, 2025 07:29 PM

Thank you for the kind words, Joseph. I'm pleased to know that you found the process seamless and my approach professional and accessible. It was important to me to help you reach closing smoothly. I truly appreciate your recommendation, and...

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About

At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2000

Time Zone

Central Standard Time (CST)

Disclaimer

Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions