Southlake, TX
Southlake, TX
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to... Show More
Location & Business Hours
Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM(Open now)
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Reviews from Web
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Travis Howard Team - Waterstone Mortgage Corporation
Shelly was amazing. She took the time to explain the process to me and was always available to answer any questions. She communicated with me from beginning to end and made sure I understood.
Reply from Travis Howard
September 12th, 2025 01:37 PM
It's fantastic to hear that Shelly made your experience a positive one with her clear communication and dedication. I'm glad she could provide the support and clarity you needed throughout the process. Your feedback is truly appreciated, and...
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I loved the anyaltics and the timely responses
Reply from Cole Holmes
September 11th, 2025 01:09 PM
I'm pleased to hear that you appreciated the analytics and the prompt responses, Sara. Making sure that you have the necessary information in a timely manner is something I prioritize. If there's anything else you need or further assistance,...
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Communication was excellent and accurate. Execution of the loan was timely and a smooth process.
Reply from Jeff Davis
September 4th, 2025 01:02 PM
It's gratifying to know that you were satisfied with the communication and the timely execution of your loan, David. I'm pleased that the process was smooth for you. If you have any further questions or need assistance again, I'm here to help....
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Shirley Caldwell-Ross
Shirley Is Just Simply AMAZING
Reply from Shirley Caldwell-Ross
January 6th, 2026 07:20 PM
I'm grateful for your positive feedback. It means a lot to know that you had a great experience. If you ever need assistance in the future, I'm here to help. Thank you!
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Southlake, TX
Southlake, TX has received a review with 5 star rating from Jeff B
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Jeff walked us through the process step by step always keeping the lines of communication open . Overall great experience!
Reply from Jeff Davis
August 29th, 2025 04:05 PM
I'm really glad to hear that you had a great experience, Jeffrey. It was my pleasure to guide you through the process and keep everything transparent along the way. If you ever have more questions or need assistance in the future, don't hesitate...
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Cole and his team at Watergate Mortgage were efficient and thorough. We had a tight timeline and they completed everything we needed.
Reply from Owner
August 20th, 2025 12:00 AM
Hi Carly - thank you so much for the kind words. 7 day closings make things super exciting, eh?! Very happy for you, Ben and the kiddos😀
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Cole and his team came through on a very quick close and made it all happen. Communication was great throughout and the process was very smooth.
Reply from Owner
August 20th, 2025 12:00 AM
Thank you Ben, it’s been a pleasure getting to know you & Carly throughout this journey 🤜🏼🤛🏼
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Cole Holmes has received a review with 5 star rating from Dhanraj N
Reply from Owner
September 20th, 2025 12:00 AM
Wow, thank you so much for the 5 Star Review, Dhanraj - I appreciate you!
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Cole was professional and accessible. He got us to closing with no hiccups.
Reply from Owner
August 20th, 2025 12:00 AM
Thank you, Joseph, truly enjoyed being a part of your first homebuying experience. Cheers to many memories in your first home!
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About
At Waterstone Mortgage, we're dedicated to providing the best mortgage lending experience possible. We know that home purchases are often the largest investments our clients will make in their lifetimes, and we do everything in our power to make each venture memorable and enjoyable. We offer a wide array of unique loan products and we're experts at matching clients up with programs that fit their individual circumstances. When it comes to anticipating needs, answering questions, and providing updates on loan status, we're known for our responsiveness.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2000
Time Zone
Central Standard Time (CST)
Disclaimer
Waterstone Mortgage Corporation (NMLS #186434) is headquartered in Brookfield, Wisconsin, and is a wholly owned subsidiary of WaterStone Bank SSB (NASDAQ: WSBF). Equal Housing Lender. All loan requests are subject to credit approval and program guidelines. Information published on this site should not be construed as legal advice or credit counseling. Waterstone Mortgage Corporation is not a licensed real estate broker. Any advertisement on this page is an advertisement for real estate financing only and should not be construed as an advertisement for the sale of real estate. Disclosures & Licenses: https://www.waterstonemortgage.com/policies/disclosures-licenses General Disclaimer: https://www.waterstonemortgage.com/policies/terms-conditions