First Federal Bank, Jacksonville, FL
Jacksonville, FL
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
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Betsy was always in contact giving updates throughout the process. Awesome job!
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Betsy Gordon is an experienced professional with excellent communication skills. Betsy helped my first-time homebuyers with numerous scenarios and questions. First Federal Bank is lucky to have Betsy working with customers and real estate agents....
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Juley was super informative and insightful. She kept us on budget and actually got us a cheaper mortgage than she had initially calculated
Reply from Juley Henry
September 11th, 2026 11:10 PM
Cameron, I'm glad to hear that I could provide you with helpful information and insights. Keeping you on budget and securing a more affordable mortgage is always my goal. Thank you for your kind words!
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Communication and ease of access as a first time homebuyer was great. Betsy helped explaing explain everything that was a little confusing to make this process memorable.
Reply from Betsy Gordon
September 11th, 2026 11:08 PM
Samuel, I'm glad to know that communication and accessibility were beneficial during your first homebuying experience. It's wonderful to hear that I could help clarify any confusing aspects for you. If you have any more questions or need further...
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Made the entire process extremely easy as a first time home buyer!
Reply from Casey Sorensen
September 11th, 2026 11:09 PM
Kaitlyn, I'm pleased that your experience as a first-time homebuyer was made easy. Thank you for trusting me with such an important milestone. If there's anything more I can help you with, just let me know!
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Bethany J I
Jacksonville, FL
Posted on July 18th, 2026 12:10 PM
Betsy is extremely communicative , kind, and thorough. I felt like she had my best interest in mind during the ENTIRE process. I can't imagine a better experience
Reply from Betsy Gordon
September 11th, 2026 11:08 PM
Bethany, I'm grateful for your kind words and happy to know that you felt supported throughout the process. It was a pleasure to work with you, and if there's anything more I can do, please don't hesitate to reach out.
Theresa's communication is outstanding and she kept everyone informed throughout the transaction, respond quickly, and work diligently to ensure deadlines are met. She took the time to educate buyers, making the financing process smooth and...
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We wouldn't have been able to get through this without Theresa's guidance From our very first call all the way to closing she was incredibly helpful
Reply from Theresa Andreoni-Conwell
September 15th, 2026 09:57 PM
John, I'm grateful for your kind words and am happy to have been able to guide you from our first call to closing. It's wonderful to know that you found my assistance helpful throughout the process. Thank you for choosing First Federal Bank....
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Stan was always avaliable and was very helpful throughout the complete transaction. Looking forward to Our next Mortgage.
Theresa was understanding, considerate, kind and went above and beyond to help us. She was very responsive
Reply from Theresa Andreoni-Conwell
September 15th, 2026 09:57 PM
Desiree, I appreciate your kind words and am glad to hear that you found my assistance understanding and responsive. It was my pleasure to go above and beyond to help you. Thank you for choosing First Federal Bank.
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About
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
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