First Federal Bank, Jacksonville, FL
Jacksonville, FL
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
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Timely communication throughout. Stan was very helpful and knowledgeable.
Reply from Stan Cox
September 11th, 2026 11:10 PM
Ajay, I appreciate your kind words about my timely communication and knowledge. I'm glad to have been helpful to you throughout the process. If there's anything more you need, please feel free to reach out.
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Juley made everything very easy and always got back to us in a timely manner
Reply from Juley Henry
September 11th, 2026 11:10 PM
Jessie, I'm grateful for your kind words. I'm pleased to know that the process was smooth and that my timely communication was helpful. If you need anything else, please don't hesitate to reach out.
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Juley was awesome!
Reply from Juley Henry
September 11th, 2026 11:10 PM
Jordan, I appreciate your kind words! I'm happy to hear that you had a positive experience. If you ever need anything else, I'm here to help.
Theresa was the silver lining to this very stressful process. She did everything she could to make it happen and tried to keep me from stressing.
Reply from Theresa Andreoni-Conwell
September 15th, 2026 09:57 PM
Thank you for your feedback. Please feel free to connect with us to help us improve our services.
Casey was very responsive.
Reply from Casey Sorensen
September 11th, 2026 11:09 PM
Breanna, I appreciate you highlighting my responsiveness. It's important to me to be available and attentive to your needs. If there's anything else I can assist you with, please feel free to reach out.
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Communication skills
Casey was fantastic to work with!. He was incredibly knowledgeabe, informative, and made the mortgage process smooth from start to finish for the client. Highly recommend!
Casey was on top of everything and told me exactly what information he needed from me and the portal made it relatively easy to get it to him. Constant updates. Overall, great.
Reply from Casey Sorensen
September 11th, 2026 11:09 PM
Joseph, I'm happy to know that the process was smooth for you and that the portal was helpful in sharing information. Your feedback about the constant updates is greatly appreciated. If there's anything more I can do for you, please let me...
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Timely updates of progress and what items were still uncompleted
Reply from Betsy Gordon
September 11th, 2026 11:08 PM
Larry, I'm pleased that you valued the timely updates on progress and any pending items. Keeping you informed is important to me. If you have any further questions or need additional assistance, please feel free to reach out.
The effective communication with all the parties invovled, made this process very smooth.
Reply from Casey Sorensen
September 11th, 2026 11:09 PM
Andy, I'm glad to hear that the communication with all parties involved helped make the process smooth for you. Thank you for sharing your positive experience. If there's anything else you need, feel free to reach out.
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About
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
© 2026 First Federal Bank. All Rights Reserved.