
First Federal Bank, Jacksonville, FL
Jacksonville, FL

At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
Closed on time, within budget, with no drama, far and away the best option for these buyers in terms of financing products.
Fast and courteous
All aound great service.
Reply from Betsy Gordon
September 11th, 2026 11:08 PM
Thank you, Teodor, for your kind words. I'm thrilled to hear that you had a great experience. If you need any further assistance, please feel free to reach out.
Betsy was excellent at facilitating our home buying needs. She knows her craft well and is very professional at her service. Betsy came highly recommended from a great source and definitely came through with helping us purchase our (perfect)...
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Reply from Betsy Gordon
September 11th, 2026 11:08 PM
I'm thrilled to hear that your home buying experience was positive and that I could assist you in finding your dream home. It was a pleasure guiding you through the process, especially as first-time home buyers. Thank you for your trust and...
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Betsy is consistently reliable and keeps ALL of her customers informed with regular updates. There are never any surprises when working with her; she is highly knowledgeable and collaborates effectively with everyone. After many years of working...
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Mark was an amazing communicato. We always onews knew exactly where we were in the process and he even helped us close a little early. Incredible experience .
Reply from Mark Meacham
September 11th, 2026 11:09 PM
I'm thrilled to hear that you had such a positive experience with the mortgage process. It was a pleasure assisting you, and I'm glad I could help you close a little early. Thank you for your kind words and for choosing First Federal Bank.
Mark and his team were extremly friendly, efficient, and supportive of our first time home buying needs! We were grateful to have such quick communication as we went through the process as well as a secure area to upload all of the necessary...
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Reply from Mark Meacham
September 11th, 2026 11:09 PM
I'm thrilled to hear about your positive experience with us, Kyrstin. It was a pleasure guiding you through your first home buying process. I'm glad that Jaime and I could provide the support and communication you needed, and that everything...
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That everything they did for me and my family was on time and fast.
Reply from Melanie Thomas
September 11th, 2026 11:11 PM
I'm pleased to hear that we were able to assist you and your family promptly and efficiently. Your satisfaction is important to us, and I appreciate your kind words.
Very knowledgeable and patient. Melanie listens to the clients needs and makes helpful suggestions that always result in loan approval.
Open communication, informative, and patient through out the
Reply from Melanie Thomas
September 11th, 2026 11:11 PM
I'm delighted to hear that you found the communication open and informative throughout the process. It was a pleasure assisting you, and I appreciate your kind words.
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About
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
© 2026 First Federal Bank. All Rights Reserved.