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First Federal Bank in Jacksonville, FL

First Federal Bank, Jacksonville, FL

Jacksonville, FL
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At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
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Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
  • P
    Phil A
    ORANGE PARK, FL
    Posted on June 26th, 2025 06:59 PM
    Closed on time, within budget, with no drama, far and away the best option for these buyers in terms of financing products.
  • J
    Julie T
    ORANGE PARK, FL
    Posted on June 26th, 2025 02:43 PM
    Fast and courteous
  • T
    Teodor C
    Jacksonville, FL
    Posted on June 24th, 2025 09:33 PM
    All aound great service.
    Reply from Betsy Gordon
    September 11th, 2026 11:08 PM
    Thank you, Teodor, for your kind words. I'm thrilled to hear that you had a great experience. If you need any further assistance, please feel free to reach out.
  • C
    Christopher L E
    Jacksonville, FL
    Posted on June 24th, 2025 01:50 PM
    Betsy was excellent at facilitating our home buying needs. She knows her craft well and is very professional at her service. Betsy came highly recommended from a great source and definitely came through with helping us purchase our (perfect)...
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    Reply from Betsy Gordon
    September 11th, 2026 11:08 PM
    I'm thrilled to hear that your home buying experience was positive and that I could assist you in finding your dream home. It was a pleasure guiding you through the process, especially as first-time home buyers. Thank you for your trust and...
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  • S
    Sandi W
    Jacksonville, FL
    Posted on June 24th, 2025 01:13 PM
    Betsy is consistently reliable and keeps ALL of her customers informed with regular updates. There are never any surprises when working with her; she is highly knowledgeable and collaborates effectively with everyone. After many years of working...
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  • J
    Jennifer W
    JACKSONVILLE, FL
    Posted on June 21st, 2025 10:31 PM
    Mark was an amazing communicato. We always onews knew exactly where we were in the process and he even helped us close a little early. Incredible experience .
    Reply from Mark Meacham
    September 11th, 2026 11:09 PM
    I'm thrilled to hear that you had such a positive experience with the mortgage process. It was a pleasure assisting you, and I'm glad I could help you close a little early. Thank you for your kind words and for choosing First Federal Bank.
  • Kyrstin E B Profile Picture
    Kyrstin E B
    ORANGE PARK, FL
    Posted on June 20th, 2025 10:39 PM
    Mark and his team were extremly friendly, efficient, and supportive of our first time home buying needs! We were grateful to have such quick communication as we went through the process as well as a secure area to upload all of the necessary...
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    Reply from Mark Meacham
    September 11th, 2026 11:09 PM
    I'm thrilled to hear about your positive experience with us, Kyrstin. It was a pleasure guiding you through your first home buying process. I'm glad that Jaime and I could provide the support and communication you needed, and that everything...
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  • R
    Raul G
    Ocoee, FL
    Posted on June 19th, 2025 10:15 PM
    That everything they did for me and my family was on time and fast.
    Reply from Melanie Thomas
    September 11th, 2026 11:11 PM
    I'm pleased to hear that we were able to assist you and your family promptly and efficiently. Your satisfaction is important to us, and I appreciate your kind words.
  • N
    Noel L
    Ocoee, FL
    Posted on June 19th, 2025 06:13 PM
    Very knowledgeable and patient. Melanie listens to the clients needs and makes helpful suggestions that always result in loan approval.
  • B
    Brooklyn D
    LK PANASOFFKE, FL
    Posted on June 19th, 2025 04:06 PM
    Open communication, informative, and patient through out the
    Reply from Melanie Thomas
    September 11th, 2026 11:11 PM
    I'm delighted to hear that you found the communication open and informative throughout the process. It was a pleasure assisting you, and I appreciate your kind words.
  • 311–320 of 1977
    About
    At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    © 2026 First Federal Bank. All Rights Reserved.