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First Federal Bank in Jacksonville, FL

First Federal Bank, Jacksonville, FL

Jacksonville, FL
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At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
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Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
  • J
    Jasmine M
    Jacksonville, FL
    Posted on September 1st, 2025 04:07 AM
    Good communication and patience
    Reply from Juley Henry
    September 11th, 2026 11:10 PM
    Thank you for your kind review, Jasmine. I'm pleased that you appreciated the communication and patience during your experience with me. If there's anything further you need or if any questions arise, feel free to reach out. I'm here to help....
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  • R
    Robert H J
    Jacksonville, FL
    Posted on August 31st, 2025 01:07 PM
    Casey was responsive and proactive making the approval and closing process seemless.
    Reply from Casey Sorensen
    September 11th, 2026 11:09 PM
    I appreciate your feedback, Robert. I'm glad to hear that my responsiveness and proactive approach helped make your approval and closing process seamless. If you have any further questions or need anything else, feel free to let me know.
  • L
    Lisa W
    Jacksonville, FL
    Posted on August 30th, 2025 01:04 PM
    Casey was very knowledgeable about the loan services that I was working with him on. He kept me informed on every step during each phase and answered all of my questions effectively. .
    Reply from Casey Sorensen
    September 11th, 2026 11:09 PM
    Thank you for sharing your experience, Lisa. I'm pleased to know that my knowledge and communication throughout the loan process met your expectations. Keeping you informed and addressing all your questions was important to me. If there's anything...
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  • J
    Jill M
    Jacksonville, FL
    Posted on August 28th, 2025 03:06 PM
    Casey as always treats my customers with the greatest of respect. Always available when needed and always makes things happen! I highly recommend Casey and will continue to refer Casey to my customers for excellent service!
  • M
    Marcos F
    Vero Beach, FL
    Posted on August 27th, 2025 01:52 PM
    It starts when Michael answers his phone; he makes you feel upbeat when he answers. Michael really knows how to professionally communicate and never makes you feel like you are bothering him. I can't emphasis this enough; my customer shared...
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  • M
    Matthew G H
    KEYSTONE HEIGHTS, FL
    Posted on August 27th, 2025 01:26 AM
    everything was smooth on time and communication was great
    Reply from Mark Meacham
    September 11th, 2026 11:09 PM
    I'm pleased to know everything went smoothly and that the communication met your expectations. Ensuring a timely and seamless process is always my aim, and I'm glad I could deliver that for you. Thank you for your feedback and for entrusting...
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  • J
    Jill C
    Saint Cloud, FL
    Posted on August 26th, 2025 01:38 PM
    Mike always makes the process easy and he is so commutative and available.
  • J
    Jamie J F
    Saint Cloud, FL
    Posted on August 26th, 2025 11:14 AM
    The communication and quick answering of questions and very in depth explanations of questions asked.
    Reply from Michael Argula
    September 11th, 2026 11:10 PM
    I'm glad to hear that you appreciated the communication and detailed explanations I provided. It's important to me that all your questions were answered thoroughly and promptly. Thank you for taking the time to share your experience! If there's...
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  • L
    Lisa C H
    Jacksonville, FL
    Posted on August 26th, 2025 01:26 AM
    Juley made it as stress free as possible For someone that struggles with anxiety, what she did was nothing more than a miracle. She was a step ahead on everything ao that when it came up things were already ready to go. She checked in on us...
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    Reply from Juley Henry
    September 11th, 2026 11:10 PM
    Lisa, thank you for sharing your experience. I'm truly touched to hear that I could help make the process less stressful for you. Knowing that I was able to support you, especially with your concerns about anxiety, is very rewarding. It's important...
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  • D
    David S
    Jacksonville, FL
    Posted on August 25th, 2025 03:14 PM
    It is Juley! Juley is the best!
  • 271–280 of 1977
    About
    At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    © 2026 First Federal Bank. All Rights Reserved.