First Federal Bank, Jacksonville, FL
Jacksonville, FL
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
Great comunication, attention to details, problem solving, and genuine interest in serving customer well.
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I appreciated Juley's communication throughout the entire transaction. As the agent on the other end of the deal, she kept me informed and was present throughout the entire time. She kept the deal moving forward making all deadlines and was...
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The process was so easy and everything was done efficiently with great communication throughout the process all the way to closing.
Reply from Casey Sorensen
September 11th, 2026 11:09 PM
Thank you for your kind words, Sandra. I'm glad to hear the process felt easy and efficient for you. Effective communication is something I prioritize, and it's encouraging to know it contributed to your positive experience. If you have any...
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Good communication and availability to answer questions.
Reply from Juley Henry
September 11th, 2026 11:10 PM
I'm grateful for your review, Samu. I'm pleased that my communication and availability were helpful to you. If you ever have more questions or need further assistance, don't hesitate to get in touch. I'm here to help!
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Everyone was very helpful and patient throughout the whole fprocess .
Reply from Betsy Gordon
September 11th, 2026 11:08 PM
I'm pleased to hear you found the process helpful and patient, Jason. It was my goal to ensure you felt well-supported from start to finish. If there's anything else I can assist you with, please don't hesitate to reach out.
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Juley is very prompt with communication both with customers and agents. Transactions are very challenging this year and she is effective at reducing the stress of potential issues before they become problems. TY!
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Betsy was very thorough and timely We had Clear to Close 2 weeks before closing!!
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The whole team was nothing short of amazing
Reply from Mark Meacham
September 11th, 2026 11:09 PM
I'm pleased to hear that you found the team's efforts to be so positive. Providing excellent service is always a priority, and it's great to see that reflected in your experience. Thank you for taking the time to share your feedback.
! Michael is an excellent mortgage specialist. He stays in constant communication and gets the job done fast.
It was wonderful working with Casey. He is a great communicator and kept me up to date throughout the loan process.
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About
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
© 2026 First Federal Bank. All Rights Reserved.