First Federal Bank, Jacksonville, FL
Jacksonville, FL
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
Location & Business Hours
Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM(Open now)
Sat
closed
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Reviews from Web
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Absolutely hands on fabulous and very quick to respond
Melanie was a pleasure to work with.
Reply from Melanie Thomas
September 11th, 2026 11:11 PM
I'm glad to know that you had a positive experience working with me, Jason. Thank you for your kind feedback. If you need any further assistance in the future, don't hesitate to reach out.
I didn’t start out with Casey as my broker, but I’m incredibly grateful he stepped in when I needed help navigating a tough situation with my previous one. From day one, Casey was consistently communicative, impressively knowledgeable, and...
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Reply from Casey Sorensen
September 11th, 2026 11:09 PM
I'm really glad to hear about your positive experience, West. It was a pleasure stepping in to assist you, especially as you navigated the complexities of being a first-time homebuyer. Your kind words about my communication and guidance mean...
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Casey helped our client through the process of purchasing their home and made it seemless.
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Timely and constant communication, always available, knowledgeable, kind, patient and willing to go the extra mile.
Reply from Juley Henry
September 11th, 2026 11:10 PM
Kevin, I appreciate your review. It's great to hear that you found my communication timely and consistent, and I'm glad that my knowledge and availability met your expectations. Being patient and going the extra mile for clients like you is...
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Customer service and communication made for a smooth transaction.
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Stan answered any and all questions my clients or I had during this entire process. He responded in a timely fashion and his response was a calming force during this rather complicated transaction. No matter if my client had a question or if...
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I never have to worry about what is happening with the loan when Betsy is handling it...super communication and she keeps in touch with our customer all the time...great service!
case explained everything, answered all questions and was always available
Reply from Casey Sorensen
September 11th, 2026 11:09 PM
I appreciate your review, Jennifer. I'm pleased to hear that I was able to provide clear explanations, answer all your questions, and be available when you needed. If there's anything else you require or any additional questions come up, don't...
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is very knowledgeable and answers questions in a timely fashion. She communicates well.both verbally and in writing.
Reply from Betsy Gordon
September 11th, 2026 11:08 PM
I'm grateful for your feedback, Michael. Knowing that my communication and timely responses made a positive impact means a lot. If you have any more questions or need further assistance, feel free to reach out anytime.
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About
At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Time Zone
Eastern Standard Time (EST)
Disclaimer
© 2026 First Federal Bank. All Rights Reserved.