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First Federal Bank in Jacksonville, FL

First Federal Bank, Jacksonville, FL

Jacksonville, FL
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At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowled... Show More
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Business Hours
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
Sat
closed
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Reviews from Web
  • C
    Christina R F
    Jacksonville, FL
    Posted on April 20th, 2026 01:52 PM
    What made my experience truly great was how supportive and knowledgeable Betsy was from start to finish. She took the time to explain every step clearly, answered all of my questions with patience, and made what could have been a stressful...
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    Reply from Betsy Gordon
    September 11th, 2026 11:08 PM
    Christina, I'm grateful for your kind words and for sharing your experience. I'm happy to hear that my support and communication made a difference for you during this important process. It's wonderful to know that you felt informed and valued...
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  • C
    Crystal S
    LEESBURG, FL
    Posted on April 16th, 2026 11:43 AM
    Melanie was amazing! The communication and overall details along with any questions I had were attended to fast and thorough. Thank you Melanie for such an enjoyable experience!!!
    Reply from Melanie Thomas
    September 11th, 2026 11:11 PM
    Crystal, I appreciate your kind words and am glad to hear that you had an enjoyable experience. Addressing your questions promptly and thoroughly is always a priority for me. If you ever need further assistance, please feel free to reach out....
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  • R
    Roberto P W
    SAINT CLOUD, FL
    Posted on April 16th, 2026 01:01 AM
    kindness off the personal
    Reply from Melanie Thomas
    September 11th, 2026 11:11 PM
    Roberto, thank you for your review. I'm pleased to hear that my approach resonated with you. If there's anything else I can assist you with, please let me know.
  • T
    Tarrant P
    LEESBURG, FL
    Posted on April 15th, 2026 01:24 PM
    perfect thank you!
  • C
    Cathie G
    EUSTIS, FL
    Posted on April 14th, 2026 02:32 PM
    Melanie quickly formed a trusting, professional and friendly relationship with my customer. The whole transaction was smooth and seamless and we closed in 3 weeks. Melanie's response time was great and she had answers to all of our questions...
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  • D
    Darlene J
    Jacksonville, FL
    Posted on April 14th, 2026 01:20 PM
    Betsy did a great job with my first time home buyer. She was just thrilled at closing. So thankful for everything.
  • M
    Michael D P
    Middleburg, FL
    Posted on April 10th, 2026 02:42 PM
    We had difficulty with a bunch of things out of our control.The VA was difficult. I needed stuff from the HR department from my job, and the one person that could provide those documents was on vacation. Casey, by being on top of things minimized...
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    Reply from Casey Sorensen
    September 11th, 2026 11:09 PM
    I'm really grateful for your feedback, Michael. It's important to me to help navigate any challenges that arise during the process. I'm glad I could assist in minimizing the impact of those setbacks and ensure a successful closing. If there's...
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  • C
    Charles A
    Jacksonville, FL
    Posted on April 9th, 2026 02:30 PM
    Juley never fails to deliver, usually earlier than planned.
  • V
    Virginia D
    Ocoee, FL
    Posted on April 9th, 2026 01:01 PM
    Working with Michael as your lender makes the entire home-buying process feel smooth, clear, and stress-free. He’s incredibly knowledgeable and takes the time to explain every step, so you always feel confident and informed in your decisions....
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  • L
    Leigh B M
    Jacksonville, FL
    Posted on April 7th, 2026 03:24 PM
    Juley is a great communicator.
    Reply from Juley Henry
    September 11th, 2026 11:10 PM
    I'm pleased to know that my communication met your expectations, Leigh. Ensuring clear and effective communication is important to me, and I'm glad it made a difference for you. If there's anything else you need, feel free to reach out.
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    About
    At First Federal Bank, we acknowledge that your home loan situation is one-of-a-kind. We recognize that the process of purchasing a home can be difficult due to financing requirements, eligibility criteria, and time limitations. Our knowledgeable mortgage loan officers are ready to thoroughly evaluate your circumstances and offer expertise to assist you in making the optimal choice. With a range of financing options available, we are here to support you every step of the way.
    Products & Services
    Mortgage Loan Officer
    FHA Home Loan
    VA Home Loan
    Jumbo Home Loan
    Mortgage Refinance

    Time Zone

    Eastern Standard Time (EST)
    Disclaimer
    © 2026 First Federal Bank. All Rights Reserved.