Ruoff Mortgage - Jackson, MI
Jackson, MI
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
for
Kim Connors, Ruoff Mortgage
Excellent and good experience.
Reply from Kim Connors
July 29th, 2024 04:01 PM
I'm so glad to hear that you had a good experience, Kiaya! Your positive feedback means a lot to me and the entire team at Ruoff Mortgage. We always strive to provide the best service and I'm happy it reflected in your experience. Thank you...
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Kim Connors, Ruoff Mortgage
Easy access to e sign documents. Kim was great at communicating and keeping us up to date with status. Highly recommend!
Reply from Kim Connors, Ruoff Mortgage
July 29th, 2024 04:00 PM
I'm delighted to hear about your positive experience, Brandon. It's always my goal to keep clients informed and make the process as smooth as possible. Your recommendation means a lot to me and I'm thrilled that you found our e-sign documents...
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Kim Connors, Ruoff Mortgage
Very pleasant to work with. Was very informative and kept me up to date on all activities all the way thru closing. Very pleased!!
Reply from Owner
July 30th, 2024 03:51 PM
I'm so thrilled to hear your positive feedback, Andrew! It was a pleasure to guide you through the process and keep you informed. Your satisfaction is my top priority. Thank you for the great review and for choosing Ruoff Mortgage. Should you...
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Kim Connors, Ruoff Mortgage
Kept me informed and on top of everything. Very enjoyable first home purchase!!
Reply from Kim Connors
July 29th, 2024 04:01 PM
Thank you so much for your glowing review, Andrew! I'm glad to hear that you enjoyed your first home purchase experience with us at Ruoff Mortgage. It was my pleasure to keep you informed and on top of everything. Your positive feedback serves...
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for
Dave Leightner, Ruoff Mortgage
Kept updated
Kim McClurg, Ruoff Mortgage has received a review with 5 star rating from Walter P I
Reply from Owner
July 27th, 2024 06:37 PM
Thank you, Walter, for taking the time to leave a rating. We're glad to see a 4-star review, but we always strive for 5-star service at Ruoff Mortgage. If there's anything we could have done better, or if you have further comments or questions,...
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Found improper Information on credit reports
Reply from Kim McClurg, Ruoff Mortgage
July 27th, 2024 06:37 PM
I'm truly sorry to hear about the issue you've found with your credit report, Walter. It's crucial that we have the correct information in order to ensure a smooth mortgage process. Please reach out to us directly so we can rectify this situation....
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Kim McClurg, Ruoff Mortgage has received a review with 5 star rating from Abbie P
Reply from Owner
July 27th, 2024 06:35 PM
I'm absolutely thrilled to hear that you had a positive experience, Abbie! Your 5-star rating means a lot to me. It's always rewarding to see such a response from the people I'm here to assist. Please don't hesitate to reach out if you need...
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Kim is great! Very easy to get ahold of and answers question very promptly!
Reply from Kim McClurg, Ruoff Mortgage
July 27th, 2024 06:35 PM
I'm delighted to hear you had such a positive experience, Abbie! It's rewarding for me to know that my efforts to be readily available and responsive met your expectations. I aim to provide the best service for all my clients at Ruoff Mortgage....
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Ruoff Mortgage - Jackson
Dave is top notch. Thoroughly professional, extremely knowledgeable and genuinely kind. Dave Leightner is the only rep I will use for any subsequent moves and the o ly person I will recommend to my friends. This was a seamless and enjoyable...
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Reply from Owner
July 23rd, 2024 12:00 AM
Thank you for the positive feedback! We're thrilled to hear that Dave provided you with excellent service and made your mortgage process seamless and enjoyable. We appreciate your trust in recommending him to your friends.
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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