

Ruoff Mortgage - Jackson, MI
Jackson, MI

At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
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Reviews from Web
My loan officer Kim Connors is extremely good at what she does and whatever she makes is definitely not enough I love when people are really good at their job
Reply from Kim Connors, Ruoff Mortgage
November 10th, 2025 09:42 PM
Nicholas thank you so much for your kind words and great review! Congrats on your new home. Please contact me anytime if you have questions or need assistance.
Kim Connors, Ruoff Mortgage has received a review with 5 star rating from Linda S
Reply from Owner
November 10th, 2025 09:45 PM
I appreciate your positive rating, Linda. Thank you for choosing to work with me at Ruoff Mortgage.
Communication knowledge plesant to work with
Reply from Kim Connors, Ruoff Mortgage
November 10th, 2025 09:43 PM
I'm glad to know that you found the experience pleasant and appreciated the communication and knowledge I provided. If there's anything more you need or if you have any questions in the future, feel free to reach out. Thank you for sharing...
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Friendly, courteous!
Reply from Kim McClurg, Ruoff Mortgage
November 5th, 2025 04:39 PM
I appreciate your feedback, Donald. It's great to know that you found the experience friendly and courteous. If you ever have more questions or need further assistance, I'm here to help. Thank you for choosing Ruoff Mortgage.
Kim was amazing to work with! She went above and be out for a several times often working late into the night to make sure that we had everything we needed. Anytime we had a question she responded almost immediately. She helped us get better...
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Reply from Owner
November 10th, 2025 09:46 PM
It's wonderful to hear that you had such a positive experience, Russell. I'm pleased I could assist you throughout the mortgage process and help with insurance rates. Being responsive to your questions was important, so I'm glad it was helpful...
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was amazing! She went above and beyond for us several times often working late into the night to make sure that we had everything we needed.
Reply from Kim Connors, Ruoff Mortgage
November 10th, 2025 09:38 PM
Thank you Brandi!! Congratulations on your beautiful home!! if you need anything please contact me anytime! Thank you for trusting me.
Personal contact. Clear communication. Kept us informed and knowledgeable of the process. Worked well with our realtor, Eric.
Reply from Kim McClurg, Ruoff Mortgage
November 3rd, 2025 08:26 PM
I'm glad to hear that you appreciated the personal contact and clear communication throughout the process, Joselyn. Keeping you informed and knowledgeable is a priority for me, and it's great to know that it made a difference. I'm also pleased...
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I really enjoyed working with David. He put up with my overthinking self for close to 2-3 years 😁
Reply from Owner
November 12th, 2025 03:20 PM
I'm glad to hear that working together was a positive experience, Marissa. Navigating the mortgage process can be complex, and I'm happy to have been there to support you every step of the way. Thank you for your patience and trust over the...
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I really enjoyed working with David. He put up with my overthinking self for close to 2-3 years 😁
Reply from Dave Leightner
December 17th, 2025 04:12 PM
We're glad to learn that you had a positive experience working with David, Marissa. It's great to know that his patience and understanding were beneficial over the years. Should you need any assistance in the future, feel free to connect with...
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Kim was fantastic to work with!
Reply from Kim McClurg, Ruoff Mortgage
October 24th, 2025 03:14 PM
I appreciate your feedback! It’s great to know that you had a positive experience working together. If there’s anything else you need or want to discuss, I’m here to help. Thank you for your kind words!
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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