Ruoff Mortgage - Indy West, Indianapolis, IN
Indianapolis, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
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Business Hours
Tues
9 AM to 5 PM
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
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Reviews from Web
Everything! It was a very easy and transparent process with great communication.
Our experience was extremely easy. We received quick responses and helpful information. It never felt like we were put on a back burner and everything was smooth all the way through closing. Highly recommend Dan to anyone looking for a mortgage!...
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Reply from Owner
October 11th, 2024 05:03 PM
Hey Cassie- thanks for the great google review! Was awesome to work with you both.
Our experience was extremely easy. We received quick responses and helpful information. It never felt like we were put on a back burner and everything was smooth all the way through closing. Highly recommend Dan to anyone looking for a mortgage!...
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Reply from Dan Nicholas, Ruoff Mortgage
August 29th, 2024 03:33 PM
Hi Cassie - THANK YOU for the great review. You all were great to work with. Very good students! I appreciated you getting the necessary document in so efficiently. Very happy for you. Enjoy the home !
Loved the status emails. Thanks Dan!
Reply from Dan Nicholas
August 29th, 2024 03:37 PM
And Thanks back to you Brad! Loved working with you two. Enjoy the new home!
As I said earlier, the rate that was advertised to us was never clearly communicated that it was our buy down rate. Without the buy down, the rate was extremely uncompetitive and never told to us until I explicitly asked about it the day before...
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Dan Nicholas, Ruoff Mortgage has received a review with 5 star rating from Cole H
Reply from Owner
August 29th, 2024 03:40 PM
Hi Cole, Big thank you for the 5 star google review! This is what helps me gain the trust of present and future borrowers. You were great to work with. Enjoy the home. Thank you.
Dan was awesome and always kept us updated and in the know.
Reply from Dan Nicholas, Ruoff Mortgage
August 29th, 2024 03:42 PM
thank you! and you two were awesome at getting me the required documents - when we needed them! Enjoy your new home!
Great service and communication, highly recommend!
Reply from Owner
August 29th, 2024 03:45 PM
Thank you, Jamie, for the 5 star google review! This means a lot to me. As you know being a lawyer, our name and service record is all we have really to gain the trust of our present and future clients. Hope you all enjoy the home for many...
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Dan's communication was amazing from the beginning and we really appreciated how easy the online submittal process was.
Reply from Dan Nicholas, Ruoff Mortgage
August 29th, 2024 03:46 PM
Thanks again for the great review! You all were the bomb as well in getting us the documents we needed so efficiently.
Dan was incredibly helpful and made the process super easy. This was my first time buying a house and he explained everything super well and made me feel comfortable every step of the way. And I was able to get a competitive rate! Thanks Dan!...
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Reply from Dan Nicholas
August 29th, 2024 03:49 PM
Hi Luke! Thank you for the great review. Reviews like this help me and my business tremendously. I really appreciate it. You were pretty awesome yourself there in getting the documents in when we needed them. VERY happy to see you get a great...
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About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
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Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
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