Ruoff Mortgage - Indy West, Indianapolis, IN
Indianapolis, IN
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer... Show More
Location & Business Hours
Business Hours
Wed
9 AM to 5 PM
Thu
9 AM to 5 PM
Fri
9 AM to 5 PM
View All days
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Communication
Reply from Jennifer Reynolds
December 19th, 2025 04:21 PM
I appreciate your feedback on the communication, Isamar. If there's anything more you'd like to discuss or any other way I can assist you, please feel free to reach out.
Dan Nicholas, Ruoff Mortgage has received a review with 5 star rating from Tim W
Reply from Dan Nicholas, Ruoff Mortgage
December 19th, 2025 07:57 PM
Thank you for the perfect rating, Tim. Your feedback is truly appreciated.
It took some persistence and problem-solving to get my transactions organized. Dan was energetic, responsive, and eager to help. I was confident that I would get to closing with as good a deal as possible and no surprises, having navigated...
read more
Reply from Dan Nicholas
December 18th, 2025 02:39 PM
It's great to know that you felt confident throughout the process, Timothy. Navigating transactions can indeed be challenging, so I’m pleased that I could support you effectively with persistence and problem-solving. Your kind words about my...
read more
Angie and the Ruoff team helped me get my home! It was a great experience, and Angie was fantastic to work with
Reply from Angie Robbins, Ruoff Mortgage
December 19th, 2025 12:48 AM
I'm glad to hear about your positive experience with me and the Ruoff team. Helping you through the homebuying process was a pleasure. If there's anything else you need or if you have further questions, please feel free to reach out.
Angie was fantastic to work with. Her quick response and helpfulness not only won my business, but kept it. When I started my homebuying process, I actually asked ChatGPT what lender I should consider given my criteria, and Ruoff was in the...
read more
Reply from Angie Robbins, Ruoff Mortgage
December 11th, 2025 12:47 AM
Thank you Alex. It was a pleasure working with you. Enjoy your new home and let me know if you need anything. :-) Happy Holidays!
We had the pleasure working with Jennifer she’s awesome very helpful in the whole process from start to finish
Reply from Jennifer Reynolds, Ruoff Mortgage
December 17th, 2025 08:29 PM
It's wonderful to hear that you found the process helpful from start to finish, Rachael. I'm grateful for the opportunity to work with you. If you have any questions or need further assistance down the road, don't hesitate to get in touch.
Everything was spot on
Reply from Jennifer Reynolds
December 16th, 2025 09:50 PM
It's great to hear that everything met your expectations. If there's anything more I can assist you with, please let me know.
It was super easy we also love how Jennifer let us know when we could refinance very attentive
Reply from Jennifer Reynolds
December 12th, 2025 05:36 PM
I'm pleased to hear that the process was straightforward for you and that the refinancing updates were helpful. Staying attentive to your needs is important to me. If you have any further questions or need assistance, feel free to reach out....
read more
Communication
Reply from Dan Nicholas
December 11th, 2025 08:26 PM
I appreciate your 5-star rating, Endri. If there's ever more you'd like to share about your experience, feel free to reach out.
Dan was fantastic! Available throughout the entire process and made sure he understood our situation and what information we needed to know. Would definitely refer him to other homebuyers in the future
Reply from Dan Nicholas
March 8th, 2026 05:29 PM
Thanks again Matt for working with me and for sending in the positive survey! You and Meagan were great students!! Congratulations again on the new home.
221–230 of 1024
About
At Ruoff Mortgage our mission is to guide homebuyers and homeowners at every step with experience and commitment so they can achieve their goals and move into their homes with confidence. In order to ensure a seamless loan process, customer service is at the core of what we do and has been for the past 39 years. By sharing knowledge and showing support, Ruoff Mortgage helps our customers see the potential and excitement in the homeownership experience
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Specialities
First Time Home Buyer
Conventional Loans
Refinance
Cash Out Refinance
FHA Loans
VA Loans
Renovation Loans
New Construction Loans
View All
Year Started
1984
Time Zone
Eastern Standard Time (EST)
Disclaimer
Ruoff Mortgage Company, Inc. is an Equal Housing Lender
Ruoff Mortgage Company, Inc. | NMLS ID #141868
1670 Magnavox Way | Fort Wayne, IN 46804 | Phone (260) 999-6200
©2025 All Rights Reserved Licensing | Privacy | Contact Us