

New American Funding - Scottsdale | Consumer ..., AZ
Scottsdale, AZ

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-ar... Show More
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Pour or no communication to questions I had delays of a week to answer questions creates more problems than it solves. Answer emails and calls more timely some questions took asking 2 or 3 times to get an answer.
Reply from Charles Priestley
June 24th, 2023 03:24 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
Brook was very polite, professional and kept me informed throughout the entire process. He got back to me quickly when I had any questions.
Reply from New American Funding - Brook Bergh
February 24th, 2026 10:26 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
Being able to communicate through emails, texting and phone calls, with being a 3rd Shifter it made things easier for me. Thank you for understating my crazy schedule.
Reply from Loyd Nitzen
August 31st, 2023 08:40 PM
I'm sincerely grateful for your kind words and 5-star rating, Beatriz. Your feedback means a lot to me and the entire team here at New American Funding. I'm glad we were able to accommodate your schedule and communicate in a way that worked...
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All questions were answered no matter how small.
Reply from Rayan Bergdahl
August 31st, 2023 04:31 PM
I deeply appreciate your positive feedback, Cynthia. Your satisfaction is my primary goal, and I'm thrilled to hear that you felt well-informed throughout our process. It was my pleasure to assist you, and no question is ever too small. Remember,...
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All my questions, no matter how small were answered.
Reply from Rayan Bergdahl
September 27th, 2023 03:14 AM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
If the processor could work faster and on time, that would be great.
Reply from Anna Sou
June 22nd, 2023 03:33 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Toni was great to deal with! Very accessible and prompt!
Reply from Toni Grifa
September 1st, 2023 05:55 PM
I'm truly grateful for your kind words, Scotta. It was a pleasure working with you and I'm delighted to hear that you were satisfied with my service. Here at New American Funding, we always strive to be accessible and prompt for our valued...
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Zane was great at doing the paperwork getting it done quick and communicating with me on a regular basis. Excellent job thank you.
Reply from Zane Best
June 20th, 2023 07:37 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
It was great when Charles took over the loan and explained everything vary clearly and answered all my questions and was vary helpful
Reply from Charles Priestley
June 20th, 2023 03:10 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
Thank you so much!
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About
As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Mountain Standard Time (MST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing