

New American Funding - Scottsdale | Consumer ..., AZ
Scottsdale, AZ

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-ar... Show More
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Reviews from Web
It wasn't Anna that was the issue, we had to extend the contract due to the processor who failed. They waited until the last minute to get information regarding Logans paystubs. This made everyone very stressed. Very poor customer service....
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Reply from Anna Sou
February 24th, 2024 04:48 PM
Daniel, sorry the back end of loan didn't go as smoothly as we all wanted. Would love another opportunity to help.
I highly recommend Marcus. He has an exceptional personality. He's warm and friendly. He kept me up to date with the progress of our loan . He answered all the questions that I had and even tamed the anxiety and stress that usually comes along...
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Reply from Marcus Van Riper
February 19th, 2024 07:17 PM
This means the world to me...
Thanks for such an amazing review.
Congratulations on the new home! (I'm coming over :))
Jose was a pleasure to work with! He was honest, attentive and informative throughout the grueling process of buying a new home. My family and I are thankful for all his help and guidance and making the move a reality!
Thanks again Jose!
Reply from Jose Rodriguez
August 17th, 2023 03:50 PM
It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...
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Seems like i had to check in all the time for updates and had multiple people working on the transaction so i never knew who to contact
High level of professionalism and knowledgeable. Guillermo made our first home buying experience effortless. He answered all my questions and gave me honest advice. I truly am grateful we had Guillermo to guide us through our process.
Jordan made every aspect very easy and help me understand everything very clearly.
Reply from Jordan Martinez
August 16th, 2023 05:08 AM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
Great help!
Reply from Jennifer Nye
August 15th, 2023 09:36 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
There were complications in processing loan. Not so sure it was Shy’s fault however someone dropped the ball in the process. Communication was lacking and had to get assistance from higher ups. Thankful that whoever was assisting in this loan...
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Not only did they offer great deals and have partner relationships that were top-notch plus they offer incentives on top of that. Overall we were very pleased with the product/offer and the level of service and consistent communications.
Reply from Jennifer Nye
August 14th, 2023 05:10 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
Thank you for your service.
Reply from Toni Grifa
August 14th, 2023 03:54 PM
We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.
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About
As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Mountain Standard Time (MST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing