New American Funding - Dallas, TX

Dallas, TX

4.75

(11,705)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

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Knowledgeable and personable

Reply from Vincent Guadarrama

May 18th, 2026 05:53 PM

Thank you for your kind words, Christina. I'm glad to hear that you found my approach both knowledgeable and personable. If there's anything else I can assist you with, please let me know.

The communication. The advice given to me about homeownership. Transparency. The services. I can go on and on. Andrew Peters needs a positive pay adjustment. Thanks to everyone at

Reply from Andrew Peters

May 18th, 2026 06:05 PM

I'm pleased to hear that you appreciated the communication, advice, and transparency, Tkai. It's great to know that our services made such a positive impact on your experience. Your feedback is truly valued, and I'm here if you need any further...

Issue a few days prior to closing, unclear and delayed communication about this, causing substantial stress and frustration. Other than this major hiccup, it was fine experience. However, id recommend people to a local bank over a larger out...

Reply from CALEB BATSON

May 18th, 2026 02:57 PM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

Everything was great!

Reply from Mark Tousky

May 18th, 2026 03:53 PM

I'm glad to hear that everything was great, Garrett! If you ever need anything else or have questions in the future, feel free to reach out.

I am not sure my first survey went through. Bien and Payton both responded to my calls, text and email. Everything was done in a good and timely manner. Thanks much.

Reply from Bien Nguyen

May 15th, 2026 03:20 PM

I'm glad to hear that everything was handled efficiently for you, Harold. It's nice to know that both Payton and I could assist you effectively. Thank you for your kind words and for taking the time to share your experience.

Everyone one was exceptional, knowledgeable, courteous, and professional!

Reply from Hunter Hinton

May 18th, 2026 03:54 PM

I'm pleased to hear that you had such a positive experience, Raymond. It's important to me to provide knowledgeable and professional service. If you ever have more questions or need assistance in the future, feel free to reach out.

John was great, amazing communication and i actually felt like he was trying to help me the most he could

Reply from John Stockstill

May 18th, 2026 01:13 PM

Sergio, I'm glad that my communication and efforts to assist were beneficial for you. Your positive experience is important to me, and I'm pleased to have been able to help. If you have any further questions or need assistance, please don't...

While working with Mallory Jackson, she made the process feel very smooth.

Reply from Mallory Jackson

May 15th, 2026 04:55 PM

Israel, I appreciate you sharing your experience. I'm glad to know that I could help make the process feel smooth for you. If you ever need further assistance, please don't hesitate to reach out.

Just made everything easy and helped me understand exactly what was going on.

Reply from Ashley Dankenbring

May 15th, 2026 02:54 PM

Tyler, I'm glad I could make the process easy for you and help clarify everything. If you have any more questions or need further assistance, please feel free to reach out.

This survey and all the reminderscyo ro it was super annoying. Thanks

Reply from Hunter Hinton

May 15th, 2026 02:34 PM

I'm sorry to hear that the survey reminders were bothersome, Andrea. I appreciate your feedback and if there's anything specific you'd like to discuss or need assistance with, please feel free to reach out to me directly.

631–640 of 11705

About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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