New American Funding - Dallas, TX

Dallas, TX

4.75

(11,705)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,705)

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Good communication, things went smoothly.

We both Maria and I are very happy from the help we received from both Janelle Okuma and Jennifer Burse they were very knowledgeable and the best in their fie We would recommend them to everyone Thank you for helping us Carlo and Maria Mangiafreno...

Reply from Janelle Okuma

June 4th, 2026 06:27 PM

Carlo and Maria, I'm pleased to hear that both you and Maria are happy with the help you received. It's wonderful to know that Jennifer and I could assist you and provide the support you needed. Your recommendation means a lot to us, and thank...

Theloan officer and the processor were easy to communicate with and did not make me feel like I was asking silly questions, as a first homebuyer I appreciated their insights and help throughout the process, although it was a little drawn out...

Reply from Kevin McKinney

June 4th, 2026 04:56 PM

Stefanie, I'm pleased to know that you felt comfortable communicating with the loan officer and processor during your first homebuying experience. I'm glad their insights were helpful, and I appreciate your patience with the underwriting process....

No communication from lender & when I did ask & call he never replied.

Naomi's level of communication was far better than any other loan officer I've worked with in 24 years as a realtor.

Working with my mortgage broker during the refinance process was a smooth experience. Communication was clear, questions were answered promptly, and the process stayed organized from start to finish. I appreciated the transparency and professionalism...

Reply from Bien Nguyen

June 4th, 2026 02:07 PM

I'm pleased to hear that your refinance process went smoothly, Muhamed. It's great to know that clear communication and organization made the experience positive for you. Thank you for your kind words about my professionalism and transparency....

Jon made it happen and got us to the closing table with no issues and no problems at all. Couldn't ask for a better loan consultant in Jon!

Great service friendly people

Reply from David Hans

June 3rd, 2026 06:39 PM

Thank you for your kind words, Dennis. I'm glad you had a positive experience with the service and team. If you ever need anything else, please don't hesitate to reach out.

..........

Reply from New American Funding - Rachel Brown

May 23rd, 2026 04:58 PM

Thank you for the five-star rating, Anna. I'm glad I could provide a positive experience for you. If you have any more questions or need assistance in the future, please feel free to reach out.

Great communication helps get things done.

Reply from Owner

May 26th, 2026 02:06 PM

I'm thankful for your feedback, T. It's good to know that the communication was effective and contributed to getting things done smoothly. If you have any further questions or need assistance, feel free to reach out.

541–550 of 11705

About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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