New American Funding - Dallas, TX

Dallas, TX

4.75

(11,752)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,752)

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5 Star

86%

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Contract with snooze, slight delay with closing due to an error on the name that process went well.

Overall great experience

Reply from Hunter Hamm

July 20th, 2023 02:49 AM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...

Carol was very responsive and answered all applicable questions.

Reply from Caroline Cloninger

July 20th, 2023 12:07 AM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Carlton was very attentive. He answered any questions I had and was highly responsive to any changes as the deal progressed to close.

Reply from Carlton Kutas

July 19th, 2023 12:30 AM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

People were very helpful and patient with me.

Reply from Bailey Maxfield

July 18th, 2023 05:17 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

Willie remained in close contact with me during the process and answered all of my questions.

Reply from Willie Hindman

July 18th, 2023 05:02 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

The underwriter in California was absolutely a nightmare. Keep wanting same stuff over and over. Absolutely terrible. It was to the point where it was uncalled for. Chase and Lynne at closing were very helpful. If the whole company had more...

Reply from Chase DuPree

July 18th, 2023 03:27 PM

Caroline was great and answered all of my questions immediately. Very professional and knowledgeable.

Reply from Caroline Cloninger

August 31st, 2023 07:42 PM

I'm incredibly grateful for your kind words and high rating, Kim. It was a pleasure assisting with this mortgage. If you have any further questions or need assistance in the future, don't hesitate to get in touch. Thank you once again!

Helpful, communication support. Thank you.

Reply from Jonathan Chavez

July 18th, 2023 09:36 AM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Tanner was available upon request and he was very helpful each time. The staff always followed up and everyone was so very friendly.

Reply from Tanner Holland

July 17th, 2023 03:47 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

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About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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