New American Funding - Dallas, TX

Dallas, TX

4.75

(11,752)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,752)

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Reply from Adam Hitz

August 29th, 2023 05:38 AM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...

He was very clear in his explanations

Abigail was very quick, communicative, and caring.

Reply from Abigail Wilson

August 17th, 2023 07:46 PM

Thank you Noah and Avery, I'm glad to hear that I was able to provide such great service. I'm proud to work for New American Funding and strive to make each customer interaction a positive one.

Everyone I was working with always stayed in touch with me, every step of the way. I never felt like I was being pushed off to others and I felt respected the entire process.

Reply from Paul Alexander Jr

August 27th, 2023 03:36 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Willie was there to answer any and every question I had, probably a few of them multiple times. His response time to any question I had was quick. He was good at explaining the process, always there when needed to answer anything. He just seemed...

Reply from Willie Hindman

August 27th, 2023 12:20 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

Ashley did a great job! She did a great job on communicating with us during the entire process.

Reply from Ashley Dankenbring

August 26th, 2023 07:37 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Everyone was very available and returned my calls, texts, or emails very fast

Reply from Krista Weaver

August 16th, 2023 03:28 PM

Thank you for your positive review, Daniel! I'm so glad to hear that the team at New American Funding was able to quickly respond to your inquiries. I'm glad that we were able to meet your expectations.

Communication and patience

Reply from Carlton Kutas

August 26th, 2023 12:20 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Caroline was great and responded whenever needed. I always felt like she was looking out for my what's best for me.

Reply from Caroline Cloninger

August 26th, 2023 03:39 AM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

Every thing that was needed in order for the morage to happen was done by you and I didn’t have to do anything except look for the right place and you done the rest. I am very pleased with your work and I thank you for everything. Thank you...

Reply from Scott Ponick

April 25th, 2024 02:24 PM

Thank you so much for the kind words, Barbara! I am thrilled to hear that you were able to find the perfect home with my assistance. I am delighted to have been able to make your mortgage process a smooth one and I appreciate your taking the...

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About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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