New American Funding - Dallas, TX

Dallas, TX

4.75

(11,752)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,752)

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5 Star

86%

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1 Star

Ashley is friendly, engaged, and absolutely friendly all the way through.

Reply from Ashley Dankenbring

September 6th, 2023 05:04 AM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

From the start, just to overall level of communication and professionalism and caring and understanding about me and my family as an individuals and as people. I felt that Ashley,made her self available during business hours, as much as she...

Reply from Ashley Dankenbring

September 6th, 2023 01:15 AM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...

I cold call Nicole for general lending questions today and she was beyond helpful! She truly took the time to explain my application options knowing that I am currently with a lender now. I can't thank you enough, Nicole.

Reply from Owner

January 9th, 2026 08:35 AM

It was my pleasure, Ryan, to help you navigate through this process.

Brent is the best I’ve ever worked with for my home mortgages. He is friendly, responsive and gives us the best options available every time.

Reply from Brent Beirne

September 4th, 2023 04:37 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Very professional, communicating and answering all our questions right away. Listening and supporting of what’s the customer interest.

Reply from Alejandro Gonzalez

September 4th, 2023 03:52 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

JOE BACON has received a review with 4 star rating from SCOTT H

my phone calls got answered quick, I never had to worry if I would understand what was going on. There were emails, phone calls sent each step of the way. It was such an easy process to go through and the people I worked with were so friendly....

Reply from Jose Magana

September 3rd, 2023 01:08 AM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

I had good experience on information and follow up , which I feel is very important during a loan process.

Reply from Adam Hitz

September 2nd, 2023 10:09 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

There were many delays to our loan application that I felt could have been avoided if NAF provided better guidance on what underwriting would approve. That being said, Alan was very responsive and helped expedite and prioritize our application...

Reply from Alan Smith

September 27th, 2023 03:14 AM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

Paul Alexander made our experience great. Mr. Paul Alexander was very kind, knowledgeable, and accessible, even providing his private number in the event we had any further concerns. Mr. Alexander provided important documentation to both me...

Reply from Paul Alexander Jr

September 1st, 2023 06:54 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

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About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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