New American Funding - Dallas, TX

Dallas, TX

4.75

(11,752)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,752)

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5 Star

86%

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I felt I was in good hands the whole time. Thank you.

Reply from Coddi Dean

September 20th, 2023 05:04 PM

I'm deeply grateful for your kind review, Christienne. The trust you placed in me and New American Funding is highly appreciated. Your satisfaction is my top priority, so it's fantastic to hear that you felt well taken care of throughout our...

Lupe kept me informed every step of the way. I never had to guess where my client was in the process. I will definitely recommend Lupe in the future!

We found NAF through nerd wallet since they were one of the lowest % lenders. We got estimates from them, Chase, and UFCU. All the loan APRs were close, but NAFs was just slightly better. Additionally, being assigned a single loan officer who...

Quick and easy experience.

Reply from Kevin McKinney

September 29th, 2023 03:48 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

Having Alan stay with me through the entire process, even when it was handed off to the loan processors was incredibly helpful. I had 1 person to go to with questions who was familiar with our situation. It is the #1 reason I would recommend...

Reply from Alan Smith

September 18th, 2023 06:12 PM

I'm truly grateful for your kind words, Richard. It was my pleasure to be with you throughout the process and to provide the support you needed. Your recommendation is highly appreciated and it encourages us at New American Funding to continue...

Bailey was always available through the whole process. Very transparent and timely with any answers to questions. I greatly appreciate his work.

Reply from Bailey Maxfield

September 28th, 2023 02:39 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Hunter was amazing to work with! He answered calls and emails immediately and was able to get information quickly.

Reply from Hunter Hamm

September 28th, 2023 10:41 AM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

Paul was overall very helpful. Can't exactly say that about Senior Loan Processor Alyssa Pruett. There were a few significant hold ups in the process of what should have been an expedient process.

Reply from Paul Alexander Jr

September 26th, 2023 07:24 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

NAF matched my rate with another lender, my loan officer returned my calls, and overall the process was quick and smooth.

Reply from Willie Hindman

September 26th, 2023 03:57 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

ALAINNA, Caroline , Luz , You guys did an amazing job explaining the process and then walking me through the whole ordeal answering ALL my very many questions without once complaining ! Job well done, Thank you !

Reply from Caroline Cloninger

September 26th, 2023 03:56 PM

We appreciate your kind words and for taking the time to write a review. Please let us know if we can be of further assistance to you.

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About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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