New American Funding - Dallas, TX

Dallas, TX

4.75

(11,750)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,750)

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5 Star

86%

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1 Star

Jordan was very responsive and transparent. He helped explain things that were a little confusing and made the process very smooth

Reply from Jordan Gardner

December 19th, 2023 04:57 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

If our loan officer would've explained in detail what was happening and what to expect. If our loan officer would've entered correct dates for our rate lock (because that was incorrect, we had to pay for an extension). If our loan officer would've...

Reply from Bill Singleton

December 18th, 2023 05:02 AM

We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ~~*********************~~ as we would like to address your concerns.

I referred him to two other people. He was wonderful to work with me. It’s so easy and helpful.

Reply from Anthony Herrera

December 7th, 2023 03:32 PM

Thank you very much for your positive feedback and for referring me to others, Dolores. I genuinely appreciate your support. I'm thrilled to hear that you had a smooth and beneficial experience with me at New American Funding. My goal is always...

Theresa Mcganty is an amazing loan officer and would recommend everyday of the week. She helped me out more than I can imagine. Extremely helpful and informative, couldn't be any more greatful than to have the pleasure to work with her.

Reply from Theresa McGanty

December 18th, 2023 05:37 AM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...

Anthony was exceptional to work with and provided very clear communication through the entire process. He was always available to answer questions and provide assistance. I would not hesitate to use his services again or to recommend him to...

Reply from Anthony Herrera

December 5th, 2023 07:55 PM

I'm immensely grateful for your kind words and the positive rating, Laura. It was truly a pleasure assisting you throughout the process. I strive to ensure clear communication and I'm glad that it made a positive impact on your experience....

Easy to take wirh Anthony and he always makes you feel important

Reply from Anthony Herrera

December 5th, 2023 03:21 PM

I'm absolutely thrilled to hear that you had such a positive experience, Terry! Making sure you feel valued is always a top priority for me. Thank you for your kind review and your 5-star rating. It was a pleasure to assist you at New American...

Reginald was great during the process and so was Shawn. I would definitely recommend to friends and family.

Reply from Reginald Jean Louis

December 14th, 2023 04:31 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

They worked with me they all the problems we encountered and helped make our dreams reality 😊

Reply from Zain Ali

December 13th, 2023 03:30 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

Friendly, professional and easy to contact.

Reply from Robert Maiale

December 13th, 2023 02:36 AM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

Anthony was very helpful and kept the process moving

Reply from Anthony Herrera

December 4th, 2023 02:37 PM

I'm truly glad to hear that you found my assistance valuable, Paula. Ensuring a seamless process for my clients is always my priority at New American Funding. Your 5-star review is greatly appreciated and motivates me to continue delivering...

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About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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