New American Funding - Dallas, TX

Dallas, TX

4.75

(11,749)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,749)

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5 Star

86%

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Great experience overall! Everyone was very responsive and on standby to be available when needed. Overall everyone knew what they were doing to able to process this very fast.

Reply from Anthony Herrera

January 5th, 2024 03:58 PM

I'm absolutely delighted to hear that you had a great experience with us at New American Funding, Jose. Responsiveness and efficiency are qualities we strive to maintain and I'm glad to know that it was reflected during your experience. Thank...

Everything went according to plan, with expectations set by Anthony. We couldn't be happier with the level of service we received throughout the whole process.

Reply from Anthony Herrera

January 5th, 2024 03:59 PM

I'm absolutely thrilled to hear that you're satisfied with the service you received, Michelle. Making sure that everything goes according to plan and setting clear expectations is always my top priority. With your positive feedback, I'm reassured...

I had a very good experience with Mobin and Hazel. They were great, as my responses indicate. I was not happy with the amount I had to pay in closing costs. I sincerely hope that the closing costs will be minimal,as Mobin stated, when I apply...

Reply from Mobin Choudhury

January 13th, 2024 03:40 PM

Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.

Great communication with Lupe. He was the quarterback and drove the process through to completion.

Reply from Lupe Flores

January 12th, 2024 05:50 AM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...

Easy to communicate with Carlton and Marilyn. Both were always quick to respond to any questions we had.

Reply from Carlton Kutas

January 11th, 2024 06:47 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Great customer service willie Hindman was great

Reply from Willie Hindman

January 11th, 2024 03:37 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

Katie Keil,Was absolutely incredible, she was there to answer any questions I had though the process , far most important her professionalism to communicate in a timely manner, as a client I would definitely recommend NAF has they have the...

Coddi was very personable and made me feel at ease about the entire experience. He was very responsive and answered all questions quickly so that I was able to make informed decisions or provide him with the necessary information to get my...

Reply from Coddi Dean

January 2nd, 2024 04:00 PM

I truly appreciate your kind words, Angela! It's great to hear that you felt at ease throughout the entire process. My goal is always to be responsive, informative, and make every client feel valued, and not just a number. I'm glad that I was...

Understanding the goal and situation of the customer and not just out to make money.

Reply from Willie Hindman

January 8th, 2024 03:35 PM

We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.

Communication

Reply from Anthony Herrera

January 2nd, 2024 02:46 PM

I'm so glad to hear that you're pleased with our communication, Wilfredo. At New American Funding, we strive for clear and consistent communication with our clients. Your positive feedback and high rating means a lot to me. It was a pleasure...

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About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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