New American Funding - Dallas, TX

Dallas, TX

4.75

(11,746)

Mortgage

Mortgage Loan Officer

Contact Info

(855) 293-3882

Dallas, TX

https://www.newamericanfunding.com/branches/Plano

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4.75

(11,746)

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5 Star

86%

4 Star

3 Star

2 Star

1 Star

Great communication.

Better communication when delays were happening from the closing date being pushed back almost a week and with last minute surprises coming up for underwriting. I called Matt and the underwriter multiple times for explanations directly but...

Reply from Matt Sandgren

October 17th, 2024 02:58 PM

Hi Jason, I appreciate you taking the time to share your experience and concerns. I am truly sorry for the frustration you've experienced due to the delayed response time and the shift in the closing date. It's important to me that all clients...

I could not have done any better then having this mortgage company they worked hard on my application and when i didnt understand i would call them and it didnt take them long to get back with me. I recommend this company and their team Shonn...

The process was easy and fast great communication

Reply from Anthony Herrera

April 18th, 2024 05:55 PM

I'm delighted to hear that you found our process to be easy and fast, Tynh. Your positive comments about the communication are greatly appreciated. At New American Funding, we always strive to provide the best service for our clients. Thank...

Jordan was always available when we had questions and concerns. Not only was he always available, but he also answered all our questions clearly.

Reply from Jordan Gardner

April 28th, 2024 04:13 PM

We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.

The Underwritrer required way more documents than I’ve ever had to provide before. Also the day of the 4th scheduled closing I was told I’d need to provide 25% down instead of the 15% that had been know for MONTHS. I think that was a bull***...

Reply from Zain Ali

April 28th, 2024 07:52 PM

Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.

New American Funding - Dallas, TX has received a review with 5 star rating from Susan P

Ashley did great getting everything accomplished in a timely manner. And she always got answers to our questions.

Just overall good experience

Reply from John Wash

April 17th, 2024 03:56 PM

I'm thrilled to hear about your positive experience, Natasha. Here at New American Funding, we strive to provide the highest level of service. I'm glad to have been part of your journey and appreciate the 5-star rating. Should you need any...

As a first time home buyer it was a stressful experience. Ashley was of immense help through the entire process, and I would highly recommend New American Funding to others. Anytime I had a question or an issue I got a response with minutes....

Reply from Ashley Dankenbring

April 27th, 2024 02:55 PM

Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.

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About

As your local New American Funding branch, we believe that your community is our community. Our family-owned company understands the importance of helping every individual improve their quality of living. That’s why we offer state-of-the-art mortgage loan options, including purchase, refinance, and first-time homebuyer loans to help you fulfill the dream of homeownership.

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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