

New American Funding - Novi | Consumer Direct, MI
Novi, MI

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Quick response- good communication
The verbal communication and the bilingual advisor.Arnold help me with everything in the process. Since the first day he was very kind and efficient with the process communication.
Thank you Arnold.
Reply from New American Funding - Arnold Espar...
February 26th, 2026 11:35 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
It was a long process which to a degree I can understand since there were items that took longer to get completed but overall a longer than normal cycle in my opinion. One thing that needs improving is communication from the processing side...
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Reply from Brian Kimball
December 4th, 2023 08:44 PM
Thank you for your time to leave a review regarding your experience with New American Funding. Should you require any further assistance or information, please let us know.
Matt is personable, professional and was able to break things down for my wife and I to understand. He did an amazing job walking us through getting a mortgage and it's not an easy task as my wife and I are both self employed.
Reply from Matt Carr
May 15th, 2024 06:14 PM
Couldn't be happier for you guys!
Robby was very communicative and kept in contact throughout the whole process. It was great!
Reply from Robby Goudeseune
July 6th, 2023 12:21 PM
Thank you Linda! Sure hope we get the chance to work together again!
Always there for my client and explains everything in a simple manner with details.
Very helpful and very nice
Reply from New American Funding - Scott Sheedy
February 26th, 2026 11:52 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
Closing was quick. My loan officer and processor were amazing.
Reply from Alexis Martinez
July 14th, 2023 08:05 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
The outcome was equal to and slightly exceeded the expectations of our original conversation.
Reply from Alexis Martinez
July 13th, 2023 09:21 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Mr. Seago went above and beyond with helping us through the entire process. He was extremely helpful, caring, and knowledgeable. Definitely an A++ from us!!
Reply from New American Funding - Michael Seag...
February 26th, 2026 11:49 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing