New American Funding - Novi | Consumer Direct's Cover Image

New American Funding - Novi | Consumer Direct, MI

Novi, MI

4.78

(14,572)

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More

Mortgage

Mortgage Loan Officer

Contact Info

(800) 450-2010

Novi, MI

https://www.newamericanfunding.com

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4.78

(14,572)

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5 Star

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Christopher was great and very helpful and responsive. He communicated all the steps to the process very clearly and was great to work with.

Reply from Christopher Trombley

August 9th, 2023 12:53 PM

Hey Lilli, i appreciate the review. It was awesome working with you.

I just bought my first house and there were a few bumps along the way, but I couldn’t have gotten to the finish line without Michael’s guidance. Michael was always available for questions, listened to my concerns, and took the time to explain...

Reply from New American Funding - Kellie Turos...

August 16th, 2023 04:08 AM

It is our goal to provide exceptional customer service and hope we achieved this goal with your loan experience. Thank you for your time to submit a review. We look forward to sharing your review our management team. Please keep us in mind...

Always great to work with Michael.

Kat is the best. She helps in every way she can and makes the process so easy.

Reply from New American Funding - Kat Lee

February 26th, 2026 11:43 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

Thank you Peter! You did give up on us, You made it happen

Reply from Peter Grant

August 10th, 2023 05:50 PM

We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.

Scott and Jacqueline are absolutely awsome The communication through the whole process was great. Any questions or concerns we had were answered promptly and clearly. The whole process was super quick and easy. We are greatful for choosing...

Reply from New American Funding - Scott Sheedy

February 26th, 2026 11:52 PM

I got a very professional, yet personal treatment from Brian Kimball. Every single step of the process was well explained and there was a great timeliness to the entire process. Great work!

Reply from Brian Kimball

December 4th, 2023 08:44 PM

We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.

ALWAYS willing to answer our questions

We closed on time.

Close the gaps in communication. Several times terms and asks changed. When we would answer confirmations and follow up didn't seem to happen.

Reply from Morgan .Schmidt

August 2nd, 2023 04:17 AM

Thank you for the feedback, Jennifer! My goal is to make sure my clients feel as comfortable as possible & safe throughout the process. I’m very sorry for any lack of follow up / communication you guys may have felt throughout the refinance...

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About

Products & Services

Mortgage Loan Officer

FHA Home Loan

VA Home Loan

Jumbo Home Loan

Mortgage Refinance

Year Started

2003

Time Zone

Pacific Standard Time (PST)

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