

New American Funding - Novi | Consumer Direct, MI
Novi, MI

New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
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Davon White was great- the title company is where everything went wonky.
Reply from Davon White
May 3rd, 2024 02:49 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
I was always able to reach whoever I needed quickly, that made the process very quick and easy to complete!
Reply from Davon White
April 23rd, 2024 02:57 PM
I'm very pleased to hear that you found our process efficient and easy, Wayne. Your ability to reach out quickly is integral to our operations at New American Funding. We strive for convenience and a seamless experience for our customers. Thank...
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Customer satisfaction and prompt service
Reply from Brian Kimball
May 3rd, 2024 12:42 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
Our refinance had a lot of red tape and surprise judgements that Michael and Shawn guided us thru with a lot of patience. Much more than my own financial institution. They were very clear on what was needed and guided me to owning my home.
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Reply from New American Funding - Michael Seag...
February 26th, 2026 11:49 PM
We are happy you had a great experience with New American Funding. Please keep us in mind for any further home financing needs.
We are beyond thankful for Vince. He made the entire process a smoother transaction. He was available at all times for any questions or concerns I had. I will definitely be recommending him to anyone I know that is looking for a loan. He is...
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Reply from Vince Tunnero
May 2nd, 2024 01:41 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
Very informative and available, helped me through every step.
Reply from Kevin Murphy
May 2nd, 2024 01:22 PM
Thank you for your time to submit a review. New American Funding loves to hear our customers enjoy what we do. Please let us know if we can be of further assistance.
Shawn’s 30+ plus years of experience and professionalism shined through. I have worked with him in the past and he always gives sound advice. You never feel pressured and he treats you like family. You have someone special there that cares...
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Reply from Shawn McCaffrey
April 25th, 2024 12:50 PM
I enjoyed working with you. Thanks for the great feedback.
Bryan and Peyton were always professional and answered all questions timely. Amazing customer service from both.
Reply from Bryan Anstandig
May 1st, 2024 02:18 PM
We appreciate your feedback and look forward to sharing your feedback with our management team. We look forward to making your experience even better in the future.
Brad was great to work with. Always answered my calls and walk me through everything step by step
Reply from Brad Pugh
April 25th, 2024 02:01 AM
I'm thrilled to hear about your positive experience, Roberto! I pride myself on being available and guiding my clients step by step through the process. Your 5-star rating is greatly appreciated. If you have any other financing needs in the...
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Clear to close was given the day prior. In addition fund not issued until 2 hrs after closing
Reply from New American Funding - Arnold Espar...
February 26th, 2026 11:35 PM
Thank you for sharing your experience you had with New American Funding. Customer satisfaction is our main priority and your feedback is greatly appreciated.
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About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing