New American Funding - Novi | Consumer Direct, MI
Novi, MI
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we ha... Show More
Search Reviews
Search
Overall Ratings
Filter by Date
Range
Filter by Rating
Reviews from Web
Kat came in towards the 11th inning and ot the loan closed. Our previous loan office Jon (not sure what happened to him) was doing fine, but then just disappeared and then we got word that he was not on the file any more. The ball got dropped...
read more
Robby knew what he was doing throughout the process and there wasn't unnecessary contact during the transaction. It was problem and worry-free which is atypical in real estate.
Reply from Robby Goudeseune
July 25th, 2024 12:41 PM
Katie, it was great working with such a professional. Hope we can do it again!!
Bryan is a true client-focused professional. I know I can trust him with my clients best interest and we always close on time or early!
Reply from New American Funding - Bryan Smith
February 27th, 2026 04:38 PM
Thank you dear!
for
New American Funding - Blake Freeman
COMMUNICATION COMMUNICATION COMMUNICATION. This was our second home we bought and when I tell you this home buying experience was absolutely horrible. It seemed like we had to jump hurdles just to get communication and get updated on the process....
read more
Reply from Blake Freeman
August 3rd, 2024 11:30 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
for
New American Funding - Novi | Consumer Direct
The way they followed up with me.keeping me informed on what on what was going on.
Reply from Rakeem Morris
July 24th, 2024 03:23 PM
I'm glad to hear that you had a positive experience with me and New American Funding, Darnell. Your feedback is greatly appreciated. It's always my goal to keep my clients informed and involved in the process. It was a pleasure helping you,...
read more
It’s bad form to pick up an account with a 30 day closing when you’re planning to be on vacation during and leading up to the closing date. Things were very last minute and sloppy to say the least. The added unnecessary stress because of poor...
read more
Reply from New American Funding - Laura D'Andr...
February 27th, 2026 06:47 PM
We sincerely apologize that your loan experience with our company was anything less than satisfactory. Please contact our Customer Service ********************* as we would like to address your concerns.
for
New American Funding - Joseph Dugan
Cuz you guys are the G. O. A. T
Reply from Joseph Dugan
August 3rd, 2024 02:45 PM
We are pleased to know you had a great loan experience and the service you received. Should you require any further assistance, please let us know.
Great experience working with Michael.
Reply from New American Funding - Michael Seag...
February 26th, 2026 11:49 PM
We appreciate the positive feedback and look forward to servicing your future lending needs. Please feel free to contact us, should you need any further assistance.
for
New American Funding - Novi | Consumer Direct
Rakeem Morris was always a call or email away. He wanted to make sure I understood and was aware of the next steps as well as to what was needed. He even answers to me now if I have a question lol Thanks for helping me!
Reply from Rakeem Morris
July 24th, 2024 02:14 PM
I'm so glad to hear that you felt well informed and supported throughout our process, Jamie! It was a pleasure to assist you, and I'm here to answer any questions you might have in the future. Thank you for the positive review and for choosing...
read more
for
New American Funding - Novi | Consumer Direct
Started this loan process March 29th, 2024, didn't close until July 15th, 2024, constantly signing the same paperwork over and over, the communication wasn't great, just got something in email and had to take care of it immediatley. Felt like...
read more
3121–3130 of 14566
About
New American Funding is a family-owned business, dedicated to helping other families and individuals improve their quality of living. We’re a Fannie Mae, Freddie Mac, and Ginnie Mae direct lender, seller, and servicer, and even though we have thousands of employees, we’re a family.
Products & Services
Mortgage Loan Officer
FHA Home Loan
VA Home Loan
Jumbo Home Loan
Mortgage Refinance
Year Started
2003
Time Zone
Pacific Standard Time (PST)
Disclaimer
NMLS Consumer Access © 2026 New American Funding, LLC. All Rights Reserved.
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing
NMLS ID#6606.
Corporate Office: 1 MacArthur Place, Suite 800, Santa Ana, CA 92707. 800.450.2010
Licensing